On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.
Ultra Sabers has a rating of 3.3 stars from 19,632 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 145th among Toys Store sites.
We monitor reviews for authenticity
This is my second saber and I love this company! Don't think ill use anyone else for a while :)
Easy Pickin's
Simply one of the best saber shops. Great deals, sales, quality, customer service.
Looks great, got here quick!
Awesome! So far so good.
Website was interesting to use, wish there was a better estimate online of stock availability.
These guys are great. Wonderful customer service. I bought here after a month of research.
Pretty good so far
Nice product, nice packaging, nice timing. Marlena and Linda help me work out for all issue.
Seriously -- I'm done dealing with any other saber company. These guys get it. They over-deliver time and time again. And their customer service is world class.
I am very satisfied with ALL of my Ultrasabers purchases. A+
It was very quick and easy
Ultrasabers are AWESOME!
Excellent options. First time buying. Easy to follow the ordering process
As you can see by my picture, it lit up my room with a beautiful eerie red glow. It also arrived 2 days earlier than expected - bearing in mind I ordered it on the 28th of June and it turned up on July the 4th here in London England amid all the political upheavals we're going through, Happy Independence day Ultrasabers!
Great site great offers will be shopping again
Very clear
The shipping time to the UK was incredibly only 5 days, we're talking ordering them on Wednesday and receiving them on MONDAY! Couldn't be happier
Quick turn around. Good first saber.
I'm very happy with my saber purchase. My order was processed immediately and I received it in just a couple of days. The hardest part of ordering is understanding all the options and figuring out what you want. The videos provided were very helpful. Looking forward to some epic saber duels!
Customer service handled my return and new order very well.
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck