On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.
Ultra Sabers has a rating of 3.3 stars from 19,632 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 145th among Toys Store sites.
We monitor reviews for authenticity
Thanks! I'll probably be making more purchases soon.
Absolutely fantastic service and delivery - thanks!
The site is really simply to use and products are good in materials and beauty. A recommendation: don't forget the sound!
Great job! These guys have been fantastic in answering questions and helping out whenever I need them.
Excellent service, would recommend.
It's been very user-friendly and fun to look around!
AWESOME SITE, AWESOME CUSTOMER SERVICE
Easy setup and great selection
Shipping and delivery was quick. Very pleased with the product.
It's good.
Site is easy to navigate and availability notices are quite helpful when planning ordering and arrival times.
The production time was lightning fast and so was delivery! Fantastic service!
Veary good
Awesome experience, they really followup after delivery. Product was great quality, great price, and I highly recommend.
I misclicked when I rated originally with 3 stars the service was suppose to be 4 stars. This follow up has since bumped it up to 5 stars thank you for reaching out to me. It made this experience more meaningful
Fantastic quality! Love it
Fast delivery. Quality of lightsaber is just awesome. Very happy and satisfied customer here...
Perfect!
Great website, with useful links to videos and forums. All helped me to make an informed decision. So happy with my first Ultra Saber, it will not be my last. Well done Ultra Sabers.
Very quick and easy to use
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck