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Ultra Sabers has a rating of 4.8 stars from 19,640 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
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Top quality sabers and fairly fast shipping.
Perfect, I absolutely love ultrasabers
It was an overall great experience, I will be buying from them again.
Very nice customer service people. =) The web site was great - I enjoyed going through and seeing the various options. We're going to use them for an event at the college where I work. My fencing/lightsaber teacher is going to do a day-long workshop with students and faculty.
Easy to use site, and friendly people at Ultrasabers. Can't complain.
The lightsaber that I received was just as I had ordered it. I was a little disappointed with the packaging though because it was only wrapped in bubble wrap inside the shipping box. There wasn't any actual box for the saber. The light saber however arrived safely and is fun!
I am happy with my purchase and would recommend it ro other Star wars fans
And probably purchase another one later
Too many options, in a good way! US ships fast and never disappoints me!
Everything showed up in great shape and all worked great! Thoroughly pleased with my order!
I cannot complain!
So many options to choose from. Emory's video presentations were awesome; very helpful, to the point with demonstrations and explanations.
Website is fun and easy to use. Shipping is very expensive
Easy ordering on-line. The blade arrived in a timely manner, well-packaged and in excellent condition (via FedEx).
The hilt and blade were awesome and it lights up like a Christmas tree.
Good thus far, easy to select options, EXCEPT to update it creates another item in cart.
Right after I purchased the sabers for my boys (literally like 2 hours later), a 15% sale for Christmas was advertised. It's a disappointment that you can't retroactively apply something like that if it's within the last 24 hrs.
These sabers are simply amazing!
Its even better than I thought it would be. Speedy delivery, endless options, and the grab bag blades are suspenseful and fun because you don't know what you're gonna get until you unwrap it and hit that power switch. But you can be assured that it will be cool.
So far...a fairly easy online process.
Good seller good communication
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.