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Ultra Sabers has a rating of 4.8 stars from 19,640 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
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It's very easy to navigate the website and there is such a great turn around time there is no way I can't give five stars every time.
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Fast and easy to check out. Was contacted by a staff via chat box to see if I needed assistance.
Amazing!
It was great wait to get one and I love it a lot and u guys will love it too
The site is very well organized and all required information for purchase decisions is readily available! The product is clearly of high quality!
Linda has been a great help! Cant wait to get it!
Just got it! Amazing!
This will be our third saber from y'all! I needed a Sith saber for this year's parade costume, and I won't buy from anyone else. Thanks so much it's gorgeous!
Variety of Saber Hilts was Great but wish the site offered more hilts.
Amazing first time Saber! Would recommend to anyone, especially those starting out in their saber journey!
Very well made product and very impressed with the overall experience of ordering with them.
Smooth checkout process. High quality products. I would definitely recommend Ultra Sabers tk anyone looking for a high quality Lightsaber.
Waited for sabor to come with an insane amount of anticipation. When I finally unboxed it I looked over it pretty meticulously since I dropped a pretty penny on it. Besides a small amount of a glue substance near the power button that rubbed off easy enough, the sabor seemed to b crafted with quality and sturdy. My one big complaint though is that I ordered red flash on clash and it clearly states that in my reciept but I received silver flash on clash. Other than that my order was correct and all included. Not dissatisfied enough to send back or throw big fit over but nevertheless it arrived constructed not as it was paid for. All in all though I am happy w experience so far from purchasing to shipping to unboxing. Now will just see how it endures over time and keep findings posted in forums.
I was worried that I wouldn't be home when it got delivered, but it all worked out.
Again very satisfied with my first purchase from you guys! No complaints here and I will definitely be purchasing from Ultrasabers again! Thank you guys! :)
Great customer service. Thank you.
Awesome online videos
I love the blade I received
Easy ordering with a lot of good references
Lot of options to customize your own Saber
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.