On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Ultra Sabers has a rating of 4.8 stars from 19,640 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
We monitor reviews for authenticity
So far so good only one fail but has been a pleasure so far :)
Just ordered a grab bag. Got one of the sabers I was hoping for. The time it took to ship seemed a little long but what do I know?
N/a
The large amount of informational videos was probably my favorite part about this buying experience. I felt like I understood how everything worked and it raised my confidence in committing to this purchase.
Interesting and very good for personal items
It's easy, the videos show me what I'm doing too!
Very clearly laid out ordering steps and well described components.
2 days to ship to Canada, couldn't believe it. Item arrived just as I pictured it, would type more but I need to go hit stuff.
Good website, very helpful on the phone... looking forward to the saber!
Super quick and extremely well organized.
Super Site
Aussi bien pour les amateurs que les Fan Geek
Super Site
Also for fans and Fan Geek
I have a scorpion, I love it, so I bought my friend and myself a set of grab bags to fight each other with. Thank you for just an affordable option to get him started out on
I always love shopping here, it's so easy and fast. The prices are wonderful and the products are incredible. The shipping is blazing fast.
Its a good set up for the web page, easy to navigate, good deals as well
This is my first transaction with UltraSabers! I keep hearing wonderful things and have been following your website for almost a year! I'm too anxious and broke to order a full custom saber from you guys, so the GrabBag is the obvious move for me, and Man did it pay off! Perfect for entry level enthusiasts. I cant tell you how stoked I am to have my own saber for the Hawaii Saber Academy here in Honolulu! May the Force Be With You!
Been easy and fun wandering through the website. All my questions found answers easily.
Very easy to navigate and choose the options we wanted. Can't wait to make another order!
Love shopping, i was a little confused about how many blades i would recieve with the grab bag blades grab bag makes people think we are getting multiple blades and the picture of 5 blades leads us to beleive we are getting more than one. Even though its in the description the number of blades recieved is only mentioned once at the bottom as a side note.
Great customer service! And plenty of info available on the site to make an informed decision. The go to site for those wanting a saberstaff!
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.