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Ultra Sabers has a rating of 4.8 stars from 19,640 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
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Amazing craftsmanship and attention to detail. Order arrived quick and in perfect condition, I couldn't be happier.
I ordered the quick release coupler but it doesn't fit my lightsabers. None of the 5 I have. It doesn't say anywhere what it does and does not fit except in the instructional video it showed ithat fitting one of the ones I have. I don't understand why its way too big to fit. I wasted 60 bucks for a useless paperweight
I thought I was picking an beautiful blue color but it turns out it was an ugly green cool. I'm not satisfied.
I already ordered my lightsaber I wish I was as the videos described now expect my saber
Everything is great so far, this is the best saber website i have come acrossed and i'm excited about my order. I am pleased with it so far and the time it took from when i ordered it to delivery was very fast.
Ease of access on website is amazing. Excited for these sabers!
Just got my delivery and it's exactly what i wanted. 10 out of 10 for this company
Very pleased over all.
Thank you very much.
I bought two sabers during two months. For the first I needed customerservice wich I got in a perfect was.
Exceeded my expectations in all areas. Shipping was the fastest I've ever experienced, the LED was much brighter than other blades typically found in stores, sound is much more impressive, the hilt has to be seen to be believed. Quite simply, it's not even fair to compare these Emerald Sabers to any saber you'd find in a store, these are on a whole other level. I have THE CHOSEN ONE CE and the other more common one found in stores and the difference between the two is striking. Thank you Ultrasabers, you've made this man very happy indeed. Cheers!
Ultrasabers always provides high quality beautifully crafted products at a good price. Every saber purchased has been flawless despite the ones that have av switches, as they don't function properly 100% of the time. Glad i decided to choose a standard switch on the sabers in this purchase, its simple and works every time, don't think i can ever go back to using av switches!
I would have to say I am very impressed by the product and service I received from Ultrasabers. Corey from customer service was very quick to respond to all inquiries.
Great customer service and response time
I love the anticipation every time I order grab bag sabers! This most recent one, conveniently matched my other dominatrix le v4 - but red! Thank you again for your service, and I will be ordering again soon!
Ultrasabers.com itself is excellent. This was my first order from them, and I will definitely order more in the future. However, the Fedex shipping service they use was three days slower than stated at the time of ordering.
Could not have got a better deal for my saber. Completely worthwhile buy. Next time I'm definitely going completely custom. Now that I absolutely know the purchase is worthy.
The entire process was very smooth and Ultrasabers delivered on everything they promised.
Quick and fast service and wondering customer service. Thank you
Website was easy to navigate. The saber was clean and well made. I am very happy with my purchase.
Amazing as always.
So far I have gotten every product I have wanted without damage and brought to within a short period of time
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.