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Ultra Sabers has a rating of 4.8 stars from 19,640 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
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Helpful staff, quick delivery
The team at WonderCon were helpful and patient. My saber is beautiful and my seven-year-old self is crazy jealous! Thanks UltraSaber!
Its comfy and looks cool, I haven't swung too hard yet but the upgraded plastic on the blade seems durable
Love it so much
Great stuff as always and always worth the money and reasonable prices.
Great product and customer service.
The Staff was very friendly and knowledgeable about their products. I love how it was custom to exactly how my daughter wanted her light saber to be. She is extremely happy there for i am as well.
Thank you Ultra sabers for such a great product!
Beautiful saber. Still haven't told my husband how much I spend on the diamond!
It was a nice product.
Ultra sabers makes the funnest best light sabers for play/ combat... my little kid loves it and as she grows, she'll learn to be a great Jedi with her light saber! :D
I was excited when it arrived also arrived in a timely manner
I saw Ultrasabers at the recent "WonderCon" in Anaheim, California. They upgraded my saber to a tri-LED configuration (I forget it's official name) in about 15 minutes. Gave me new batteries, too! Love these guys and gals! They have great products and great customer service. I love my light saber
Very professional
GREAT product highly recommend buying one
Fantastic product
The only thing that freaked me out is that if you are not there, the delivery guy will sign that its been delivered and dropped. Over all delivery was pushed back to when I was at work so when I got the notice it had been signed for and delivered I was having a mild panic attack.
Wonderful!
Hello, i would recommend ultrasabers only after you are sure of your saber purchase and all details of purchase are explained in full before paying for it. Please realize that any claims of thorough quality checks,there is no perfect product. So order accordingly with the best options in your price range, i would not recommend a saber without a rechargeable battery set up as installing disposable batteries everyday can lead to problems, hopefully ultrasabers will allow this review to be posted.
Online store is straight forward.
Solid experience. Indications as to what models have sound options available could be more clearly built into the customization/purchase menus.
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.