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Ultra Sabers has a rating of 4.8 stars from 19,640 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
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It's always quick and painless to find what you want, and then purchase it. Just make sure you buy when they have the saber in stock and they are not off doing conventions.
I loved the lightersabers I got, but we broke the blade for fighting too hard.
SO Far So Good
I really love ultrasabers
Customer service was excellent. Product is high quality. I purchased 3 different sabers and the customer service representative was able to explain all the different options available. I was able to purchase the customized sabers that were what I wanted.
I bought my light saber at Dallas fan days. The staff at the booth were very helpful. They showed me how to charge my batteries, change the sounds. I am very happy with my purchase.
Fantastic product. Worth every penny.
The booth was very busy all weekend. A different layout and more staff would have provided a better experience. People were reaching over each other to look at the products and it made it difficult to buy. Some of the staff could have been a bit more friendly as well. People were buying expensive products and some of the male staff looked like the couldn't have cared a less. When a person is spending $200 on "light sabre" maybe provide a little bit more of a cheery attitude towards your customers.
Overall experience with ultrasabers was very pleasant and will definitely continue to be purchasing products from the site
I waited years until I had the money to get one of these sabers, with almost all the bells and whistles (minus the option of easy-access recharge and change-color-on-the-fly add-on). It is an incredible piece of metal shop and tech. It delivers in areas that master replicas and hasbro came up short (understandably due to making them mass-market affordable). I didn't run through having it shipped as I acquired it through them directly while attending WonderCon in Anaheim, CA. So delivery was instant. They were gracious enough to allow a custom job to be ordered 15 minutes before close of the final day of the expo. Expos are not nice after close to either patrons or vendors, so this really meant a lot. The saber is battle ready, so the LED comes off as if it isn't bright enough, but this is due to the way the heavy battle ready blade is made and not the quality of the saber itself. If you have the money and have always wanted a professionally made lightsaber, then don't hesitate. Visit the site, ask questions, save up and get an functional art piece that will deliver you back to childhood, if for only a brief, yet priceless and memorable moment.
The lady that helped us gave us good information before we purchased and left. Otherwise my son would never have the option of adding sound later on. Great service.
Excellent all around. Great product and they rushed it so I could go get it signed.
Great Saber.
One battery pack broke. Not a bad connection just the plastic snapped.
A little more than I was planning to spend but well worth it!
Everyone was very helpful and got my lightsaber really quick.
Great product.
Fast, easy, well made and just plane cool.
We were very satisfied with our purchase at the Dallas Fan Expo. We will be shopping at Ultra Sabers! Thank y'all from Carlos and Sarah Torres
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.