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Ultra Sabers has a rating of 4.8 stars from 19,640 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
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Since shipping was so expensive, and because they say once you order they get it ready in 15 minutes, we thought it would come much sooner.
We hope it's worth the total price, that is durable and that is good quality as well. We will see...
Thanks for the easy to use site and quick custom saber options!
Shopping simple it was.
Very smooth website and nice sabers, awesome color
Very smooth
Everything arrived as expected and looks fantastic. Excellent service all around.
The best option for combat ready LightSabers
Website is great, informative and gives the customermany choices. I would like to express my thanks to Martha and Marlena for their outstanding customer service in helping me with my
Order.
Excellent product, excellent customer relationship!
I love ultrasabers. You guys are awesome
Boop
Ok for all
Great website. I've been drooling over these lightsabers for a long time. Finally pulled the trigger and went with a grabbag saber. I am pleased with my saber, but the stand does not want to fit together properly.
Easy as 123, the tough part was letting go and letting fate decide with the grab bag
It is good
The first time I have bought from Ultrasabers and was very easy to navigate through it from my phone. Never really run into any kind of trouble while purchasing.
Very good attention
Fulcrum OMG
Thank you UltraSabers. It took me a few builds and some $ to get it right. I'm happy with my purchase.
The Diamond sabers are amazing.
You guys provide great service all the time and I forgot order a retention screw
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.