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Ultra Sabers has a rating of 4.8 stars from 19,640 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
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So glad I purchased from US, very awesome service
Overall good experience. I would prefer to see more technical info about each item when viewing.
Post purchase: Very high quality and we'll made. Torn apart and very easy to put back together. After twiring and spinning, I noticed small scrapes. This is coming from the top portion of the hilt. Nothing a few well places calluses won't fix over time.
I look forward to purchasing my next one.
Amazing customer service, they were quick to answer any questions I had and was very polite, super happy with the way my saber looks and feels. Thanks Ultrasabers!
The quality of the product and shipping was excellent! The saber even arrived a day ahead of when I was expecting it!
It's a birthday present for my sister, and she is going to love it. I look forward to getting my own!
My only complaint is not with ultrasabers at all but with the shipping via FedEx. I paid for 2 day delivery and my items shipped out Thursday but I did not receive them until Monday.
Easy to follow and great prices! Excited to see what I get :)
Need more explanations about options
Got my first saber last month, just ordered my second one. Love them, well made and durable.
I called in and spoke with someone in customer service who was very engaged and answered all my questions.
I only buy my sabers here! Returning customer as long as the force allows.
No surprises: got what I paid for.
As always great product and customer service!
I got my ultrasaber earlier today and was extremely pleased. The overall build time and shipping time was quite speedy, the weight, feel, light, and sound quality blew me away. My face lit up the instant I took it out of the box, and I quickly ignited and spun around with it. Biggest smile you'll ever see on a sith! (other than palpatine maybe)
Purchased 3 grab bag sabers and grab bag blades for the kids and they love them
This thing is way more than I had hoped for. Easy to put together, easy to use. Ends come apart and fit back together smoothly. Been using it to practice with, and so far no issues with durability. Also like that while it does add a bit to the end, slightly longer than your average pommel, it is not enough to make using the sabers separately awkward. I frakkin' love this thing.
I ordered two sabers and receive it 4 days later so wow. Impressive :)
The products are good. A little bit of caveats here and there but overall satisfied with my purchase. I will definitely purchase again should there be another promo.
Quick, simple, easy. Made sure I had everyrhing I needed. I can't wait for it to show up!
I was really impressed with shipping time! I selected ground shipping because it was what I could afford. They airmailed it! I was worried they weren't going to be here on time but these guys nailed it!
Greatest thing I've ever bought.
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.