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Ultra Sabers has a rating of 4.8 stars from 19,640 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
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Good website for customizations!
Nice selection and had the options I wanted
You say to double check that the items selected are in stock, but there's no spot that easily shows what's in stock. You should be responsible to tell me what is in stock, not the other way around...
No further comment
There was a ton of information available through your FAQ and Forum that helped me make sense of all the buying options and components
Very awesome
I only wish I had more money to spend!
The ordering was easy, looking forward to delivery.
Saber is awesome. Wish I could save a fully customized saber to the wishlist. Couldn't see the claws on "build your own".
UNDISPUTABLE CUSTOMER SERVICE!
Overall great
Ultrasabers is awesome. Love shopping here!
Looked on the site for months finding the right one. Glad I made the purchase and will make others in the future.
I have ordered many sabers from you over the years, and I have always been impressed.
T
Easy, simple and fast to order. Aweome lightsabers
Ordering experience ok
Great purchase, can't wait until I can aford my next one... good sound quality, powerful LEDs, triggers for the saber clash and lock-up sounds are a bit weird but I guess that's not the saber's fault.
Good
Brilliant website to navigate. I live in the UK and it reached me within a week. I'm in love with my saber. The build quality is very high. It's so durable and looks amazing. Would definitely buy from ultrasaber again
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.