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Ultra Sabers has a rating of 4.8 stars from 19,640 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
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The customer service was very good, and I got exactly what I ordered!
First time buying a replica saber of this caliber ever. Lots of options to choose from, luckily there are links to videos and forum posts to explain nearly all of it to help with the decision making.
Very pleased with the easy to order system. It made the entire process quick & amazing to use! The lightsabers look to be of top quality and we are eager to have them with us!
Overall: meh
Felt very impersonal. No pictures during the fabrication/building process.
Asked customer service some questions before I bought. Love my Dark Mantis!
Free initiate that came with order is really cool, but the battery pack inside is ALWAYS sliding around and sometimes shuts off completely, thinking of getting some cork to fill the void, thankful I didn't pay for it..
Out of the sabers I have ordered so far, I have not had any problems whatso ever. The customer support on this site is great and the products are all high quality.
I am really happy to have purchased from this site.
The overall experience with the company and the purchasing process was overall great. I had no issues in ordering nor receiving the item. I am thrilled to own this item and am looking forward to using it this year at Comic Con. Thank you very much for making these great items.
Excited and looking forward to these awesome sabers.
You guys were amazing! You helped me out so much over email to see if you had stock and then getting these wonderful sabers to me in time to surprise my future wife on our wedding day! I am so happy with everything and I would like to thank marlena for all her help. I will definitely send pics from the wedding. Thanks again!
Long time customer, absolutely love Ultrasabers! Thank you for the as always amazing products!
The hilts look amazing and the triple blue and triple red LEDs are absolutely breathtaking. I would give 5 stars, but the blade on my Chosen CE has a large scratch/blemish that you can see on one side of the blade. It's mostly noticeable if you are holding the blade and looking down it. Other than that, everything is pretty awesome.
Ordering was easy and shipping was fast
The steps to build was easy and my son is excited to see his new edition! Missed you guys at Alamo City ComiCon 2k17 this year but hoeo to see you guys next year!
Everything I buy from this site is delivered in weeks time. Never fails. I love buying from Ultrasabers.
Just great
It was very easy and really fun to shop
Man, I hope I don't cut my hand off.
Amazing customization options, also the sabers look great!
Fantastic Sabers at a great price! Will be back again!
Nice website. Having customer reviews very helpful in choosing my saber.
Sounds on my saber are great but I wish it was a little more sensitive detecting movements.
Great site and information!
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.