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Ultra Sabers has a rating of 4.8 stars from 19,640 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
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You guys were awesome at RTX Austin 2017. I love my new saber so much! Thank you again.
I bought mine at RTX, and could not be more happy about the quality of the build of the provided product.
I did not have any experience with the site itself. I made my purchase from the Ultrasabers booth at RTX Austin 2017. The gentlemen running the booth were super friendly and very helpful in my order. The product itself is amazing
I purchased mine at a convention am very happy with how nice the people were
Friendly service and great support
M
The saber we got is super awesome.
All is good.
Great people to work with!
We must have been happy the first time because we're back for more!
Ordered a dual lightsaber for my son as a birthday gift. Arrived quickly & was in great shape. Holds up very well to constant dueling.
Easy to use your Website! Looking forward to exercising my FORCE!
Totally awesome; super fast delivery and a fantastic product! Thank you Ultrasabers!
The order process was simple, quick and detailed.
Nearly every option shows what you are selecting which really helps when customising your saber.
You are hands down my favorite company online. I love the sabers you all make. I can't wait to order my higher end one.
Great service and prompt responses. Thank you.
The easiest way to order the arsenal I need to defend the galaxy! Great job Ultra Sabers!
Fast service and great product
Sophia was helpful. There are so many options. That is a good thing. But sense it is my first lightsaber it was a bit overwhelming. But Sophia got me though. Thank you.
Easy purchase, quick ship, well packaged, very good item.
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.