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Ultra Sabers has a rating of 4.8 stars from 19,640 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
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This is my second and I love them
Wonderful!
Fine sword
I love the step by step options you guys have when picking out sabers.
1st time ordering and very fast and helpful responses from email.
Crossing my fingers on 6 mystery boxes!
Overall great experience!
Very easy and straight forward
The service I received was great, the items selection was very wide. I would come again here for my next blade.
So easy to navigate and choose the saber and options you want!
Always great service! I'll continue to be a customer for some time.
Very impressed with everything overall. I will be back again soon!
Delivery was really fast, amazing quality, will definitely buy a second one soon!
Bought mine at a booth at a con, the guys were very helpful and I'm very happy with my purchase.
A search option on the web site would be very helpful
The USPS delivery messed up on notifying which post office the package was at. Other than that Ultrasabers is quick and efficient with their shipping!
Product arrived in a timely manner, well packaged.
Shopping on Ultrasabers is great, lots of info.
Couldn't be happier!
I have wanted one of these light sabers for a long time and this "mystery box" offer was the key. It won't be the exact one that I want, but if I really like it, then I will get my dream saber.
I followed up on the delivery of the lightsaber and USPS indicated that it was received at the Post Office. I went to the PO and there was no notification card in the box indicating that I had a package. When I asked the clerk if I had a package, she checked and gave me the box. When I asked her why I did not get a notification in my PO box about a box, she couldn't give me an answer. Ultrasabers shipped the package on time; I was unsatisfied with the Post Office because they never let me know that the package had arrived.
I'm very happy with my purchase thankyou and great work.
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.