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Ultra Sabers has a rating of 4.8 stars from 19,640 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
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Faster shipping than expected and the saber is Beautiful!
Simple ordering process
I love everything I've gotten so far!
Easy to under stand interface. Real like the 75 dollAR
random box idea
Love your quality and business. Keep it up.
The site is always very clear and easy to navigate.
Good product, prompt shipping, acceptable price. The saber is Very Beautiful!
The best lightsaber i have had
Ultrasabers is an amazing product!
Very nice showing pictures
Videos were very helpful.
Great. Thanks
Shipping is VERY expensive. I made a $16 purchase and paid $12 in shipping. Other than that would buy again.
I cannot believe how quickly I received my lightsaber--and it's glorious!
Lots of help from the forums and links to the forums, like when questioning what blade type to get. You guys are great because you explain everything to the customer! Never left wondering "What is this for? Why does it matter? What does it do?" which more than I can say for saberforge and other websites. Great job!
You can tell Ultrasabers take great pride in what they do. From the inital website visit, to the saber in hand. Both the quality of product, and speed of delivery was exceptional.
If you have a spare set of basic sound pomells 3 :) you can throw them in please
Besides shipping costs, everything was great :)
3rd one now! The products are such good quality. I can't wait to show it off at the premiere of Star Wars VIII!
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.