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Ultra Sabers has a rating of 4.8 stars from 19,640 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
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After buying from this company for eight years I haven't had a single issue with you guys. Can't wait for the next reveal!
Great experience and fast shipping. Was hoping to get something better than I got but thats what happens with Mystery boxes. Better luck next time I guess!
I bought in person at supercon
Saber was awesome, will most likely purchase another.
Came fast and made of excellent quality. I will buy here again.
Fast delivery and reasonable prices
I am really excited about my purchase.
Great service!
Easy process to purchase products. Awesome quality.
Got super lucky pulling Anakin's saber from a $75 box. Super happy! Will buy from again!
Highly Recommended!
Derp
Only thing I would recommend if someone gets a mystery box as a one time courtesy they should have the option to at least change the led light of the saber. But other than that great experience and product.
Went to the Ultrasaber's booth at a local Con, was not disappointed when I purchased my saber. Staff was kind and ready to answer any questions I had. Will definitely continue shopping with Ultrasabers.
Bought sabers at a con
Great service and products.
I got a mystery box at supercon in Florida. I enjoyed un boxing it!
The saber was a wedding gift. My cousins came, we tested the saber, but I will only see it at their place.
I went with the mystery box lightsaber and am truly pleased with what I got!
The company is very misleading about there products. Ask them to return an item that was sold to me without the correct information. When asked to exchange. " I should have one about the no return policy".
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.