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Ultra Sabers has a rating of 4.8 stars from 19,640 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
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Great overall experience.
Easy to follow options for building your saber. Overall easy to find what I was looking for, easy to use options for your saber, and fast time for delivery.
Received a great saber (with sound!) from the $75 grab bag at the Wizard World Ohio convention.
Good craftmanship
Ordered a mystery box. Love the look of all the saber hilts and figured I'd love whatever I got. Boy was I right! Lucked out and got a Sentinel v4 hilt with an orange blade and deluxe sound! Ordering was quick and easy. I did have a question about it (since it was a mystery box item) and customer service was quick and friendly. Many thumbs up!
I bought a mystery box saber at a convention and was happy with my purchase.
High quality sabers are amazing prices
My grab bag had a premium sound saber worth around $200 more than what I bought it For! Thanks Ultrasabers
I was at the Wizard World Comic Con in Columbus and I saw their table. I had been looking at Ultrasabers and other saber shops online for years but to be holding one of these sabers in my hand is a different experience from shopping online. I Bought the ROTJ Luke Skywalker and even got to pose with it in a photo with Ray Parks (Darth Maul). He even thought the saber was cool. But I didn't realize how cool the saber was until I got home and removed the blade and saw that they got the little detail about the emitter correct. I've seen many ROTJ Luke Skywalkers but none of them got that detail right. I was so pleased with my new saber I wore it on my belt the next day. It makes a nice display piece. I'm very pleased with this saber. Cannot wait to wear it to the next Star Wars premier;-}
Overall berry satisfied with my purchase will be ordering again
Bought this as a duelling workhorse to save the other some wear and tear, they're identical, shape colour and lustre. Even the balance is close despite its lacking the same internals as the other.
It was amazing defenetely looking to buy more products in the future
Purchased a $200.00 mystery blade. Got a slightly marred, aka one black spot, saber worth ~295.00. Yeah I'd say I'm happy with my purchase. Matter of fact I'm saving to do two upgrades to it and purchase another mystery for duals.
It is a lovely product, but I would never try to have a sword fight with them... and the staff at the convention was entirely competent and pleasant!
Impress your friends with a proper lightsaber (not that cheap plastic with a flashlight that came out shortly after the first Star Wars movie! I got one of them for Christmas... It lasted about a week...)
Saleswoman at wizard world convention in columbus extremely unprofessional. Only one person knew how to run cash register. Waited for 45 minutes to get a saber for my son. Plus side is sabers were top notch. Will stick to online shopping next time.
It was quick and easy...giggity
Amazing products! Ultra sabers has exceeded my expectations on quality, customer service, and most important price.
Excellent product! Excellent speed in shipping. Look forward to ordering from Ultrasabers again!
Got 2 basic sabers. I understand it's a roll of the dice but could have been Windows an a.c. Switch or a better battery. Disappointed.
Thank you for the great experience.
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.