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Ultra Sabers has a rating of 4.8 stars from 19,640 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
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Solid company with quality service!
I got 5 saber but dint have chance to get one with aound yet :( got a color that doesnt exist ( orange)
It all started with one little $75 mystery box and now between my husband and I we own 7! Plus my in-laws that live with us both wanted one to get in on the fun too. Needless to say we are never far from a lightsaber wherever we are in the house :)
Customer service answered all our questions.
Website is very user friendly. Beautiful product. Customer service was excellent.
I think I'did be likely to come back for my combat Saber needs. Overall recommended based on this transaction.
Second purchase from ultrasabers a mystery box, can't wait to see what I get.
Was a bit bummed about having to remove the bead of silicon, but ultimately the blades are exactly what is was hoping for to display/duel my saber.
This is my second order. It was fast,prompt,right far out man. First was fast and prompt and right. I also got a Scorpion Pommel to putt on my Emperor's Hand.IMHO the black is even now. Diamond Sabers FTW. Now im thinking about upgrading my Electrum Wind to Diamond
Amazing service
Awesome looking saber. Great quality in the handle. Awesome violet color.
It's awesome, love it!
Great service, can't wait for the finished product.
I purchased a saber from Ultrasabers at Wizard World Columbus. The staff was very helpful in pointing out my options and helping me figure out exactly what I wanted. Love my new lightsaber! I would buy from them again.
Third grab bag ;)
Love my saber
Awesome service as always
Super easy website. You want it, they got it.
The products I ordered arrived exactly as described and shipped quickly.
I have ordered a few things off of Ultrasabers. Great company but wish there was more customization. I just ordered lost gray and i wish there was an option to get it without the covertec wheel installed. Gets in the way.(update) i asked if they could remove the covertec wheel and replace is with a nut or flush metal so its not in the way. That did this for no extra cost and also gave me the covertec wheel in case i changed my mind. I also told them i tried to use the blade plug coupon but it didnt work and asked if they could include it since the coupon wasnt working. They gave me this too. Very happy. I wish the emitter wasnt removable on lost gray. The emitter screws into the hilt and the blades goes into the emitter. After dueling the emitter starts to unscrew a bit and i have to tighten it back up which is hard to do because it screws in inside of the hilt so its hard to get it tight. The hilt is VERY light weight which is good and bad. My brother got the graflex and it is much heavier and feels like the blade is more secure and wont wobble. Not saying the lost gray is wobbly or not secure but sometimes it does feel like that especially when it loosens up a bit. I replaced the pommel with the raven pommel it looks and feels better and with the covertec wheel off it is very ergonomic.
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.