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Ultra Sabers has a rating of 4.8 stars from 19,639 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
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Worth Every Penny!
Great buying process!
Very Excited!
Pretty good, The only issue I have now is that one of the grab bag ones i got keeps shorting out in combat.
As a returning customer, checkout was fast and easy. Being able to review order specifics at checkout is a definite plus.
While my order arrived in a timely manner, part of my order was missing. After I notified them of the problem, they were able to verify that my order was indeed incomplete and correct the issue right away. There was no issue as there were able to verify the problem because they take a picture of each order just prior to closing up the package. What a great idea!
The saber options were complicated at first.
If you respond to these... could you tell me what i need to make the light slowly rise up or is that not possible?
Overall good. Got the saber one week from ordering.
Such a quick and easy checkout! Shipping time was very quick!
Great help form online chat, great description for each product; maybe one missing option of either selecting 16 inches blades for sabers or no blade at all.
The overall experience was great. I think what happened to me was a 1 in a 100 rare thing. If I bought another saber it probably would work very well.
Website is easy to use and shows examples of the products listed. Love it!
Custumer service isn't attentive, knowledgeable, or helpful
Great quality at a competitive price!
So far it's been great!
The only hard part is choosing what to get.
I am excited to join the saber collectors with my first saber purchase ever! I recommend the mystery box to everyone!
Very easy site to navigate and SO excited for the product! The sabers we ordered at even better than expected
Easy to shop. Easy to talk to and get a hold of. I wouldn't shop anywhere else fo a saber!
Super fast turnaround. I got the $75 mystery box, and it was everything I expected.
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.