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Ultra Sabers has a rating of 4.8 stars from 19,639 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
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Website has been fairly easy to navigate, right when I was checking my cart somebody got in contact with me to answer any of my questions. Order came in rather quickly.
Great Customer Service that goes above and beyond expectations
Ordered a Mystery Box. Received Aeon V4 with blue blade. What's better than that then getting the dark side equal to it? If I had any recommendations for Ultrasaber it'd be to allow more customization. More looks to models we already have. Nice and heavy saber though. Very impressed. Granted the post office wasn't gentle. But hey it works.
Received my mystery boxes today and I could not be happier! Just ordered 4 more!
Much better than expected, very pleased and recommended!
I am very happy with my experience!
There were issues with USPS getting it delivered, but the saber itself is fantastic. I'll definitely be recommending to friends.
Always quick and easy ordering from you guys
Fast and easy
Awesome company. Fabulous customer service. Top Rated.
Excited about these
Had to search what the coverter wheel was but other than that excellent. Costumer service was excellent and prompt.
Shipping was a huge determination in whether I would ever do this again and its a little to expensive.
Super quick and easy as always! The website is easy to navigate and the products are always of a high quality.
You can't fault ultrasabers. The whole order and delivery process was brilliant. The product is awesome too.
Really enjoy looking through your selection and look forward to purchasing more in the near future always and forever Star Wars fan thanks to guys like you for giving us a chance to have more fun May the force be with you friends.
This was my 3rd saber purchase from Ultrasabers, and I have had the best experience. 10/10
I originally wanted a cheap one, but I needed one of the best. And I got one of the best.
Probably the coolest purchase I have ever made! It's so well made and I love my sabers so much!
Very excited to see what you send, heave heard nothing but good things about your mystery crates.
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.