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Ultra Sabers has a rating of 4.8 stars from 19,639 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
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It has been easy to buy a safer so far.
This company of Saber Smiths is fantastic! I love ordering their product!
Love it!
Great experience.
*****
Menu is easy to follow with great features explanation for each item.
Ease of shopping and checkout. Need to add pommels to PARTS page, but otherwise I knew how to use the search window.
The shopping experience has always been good with US
My son loves his Ultrasaber! It is great quality for the price! We will be ordering a longer blade and new tips in the near future.
Easy and great list of options!
Quickest way to buy a lightsaber
Just got an awesome grab bag score and now time to add some extras
Thank you so much! My son will be so excited to receive his lightsaber for Christmas
Had some gateway feedback error that prevented me from buying with my main credit card.
Had an issue with a discount code not working, left a note of it in my initial review and in less than 24hrs a customer service rep had reached out to me and corrected the issue. Outstanding service! I have not yet seen the physical product but based on past purchases I am looking foward to seeing a beautifully crafted Saber for my wife.
Easy to use well thought out sight.
Really liked how you guys explained what the options are!
Its all great. There are many choices. The checkout was easy. The delivery was fast.
Everything I could of wanted and more!
Amazing service and i love your products.
Quick and easy process! This was a gift for my son and he absolutely loves his saber!
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.