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Ultra Sabers has a rating of 4.8 stars from 19,639 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
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Excellent product and received it on time for Christmas as promised. Will definitely shop here again.
Really cool and affordable! It looks great and if I need another light saber, I will definitely be buying it from them!
Ultrasabers has the best customer service I've come across. They have high quality lightsabers that have great sound a visual effects. The speed in which they process your order and ship it out is absolutely the fastest in the market. They are very easy to get a hold of if you have an issue or question. The forum is very informative with friendly members. I have purchased 3 and plan on buying many more.
Overall good experience, and the product was great. Was just hoping for a better manual/guide to use and maintain the saber.
It was shipped and delivered very quickly, I was pleased with the saber as it was everything described and shown on the website and more.
This is now my 6th lightsaber from Ultrasabers and always impressed by the quality but also the free gifts that you can choose depending on how much you spend just adds the icing on the cake
Excellent shopping once again!
I left slightly negative feedback after placing an order and received an email after a few days asking if there are any specific ways the site could improve their service.
Changed rating from 3 to 4. Overall experience has been good so far. The initial lower rating was due the mobile site being somewhat difficult to navigate for first time buyers. I abandoned my phone and dug out the laptop to complete my order.
Quick and easy to use!
Perfect sabers for my dueling group, probably going to continue ordering a couple every pay day like I have been
I was able to build a custom saber and it shipped very quickly. Had a few issues with the website, which could be simplified as far as the actual paying process went.
I got this for my boyfriend for Christmas and Ive never seen him more excited about a gift before. He would not put it down all weekend it was awesome :)
The hilt is way cool. I did not get the sound feature for my son and am sorry for that. For the price, I feel like it still could have come with some rudimentary sound. It's odd without it.
I have already purchased 3 or 4 sabers for my sons here and they really like them. Great quality.
Great buy, and quick delivery!
Good explanations of the various options.
I'm so excited can't wait to see my ultrasaber.
All great.
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.