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Ultra Sabers has a rating of 4.8 stars from 19,639 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
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I got the mystery box saber and I am not disappointed. Only problem I had was that the led is stuck sideways in the saber no matter what I do. Still bright thankfully but can tell it's not as bright as it should be. Still a great saber overall though.
Increased the lead time 3 times after order and claimed I should've looked at the lead time before ordering. Well I did and it increased 3 times took about a month to get a package that was supposed to be here in a week. Overall saber is fantastic, unsure I will order another based off this experience.
I got the saber delivered rather quickly but was told it would be shipped within 6-10 business days and disnt ship til 12 days. I understand 2 days isnt a big deal but i dont like getting a time frame a company cant do. I emailed them on the 11th day and was told it would ship the next day no apology or anything saber is awesome happy with the product just dont like the costumer service i recieved
The process of buying the lightsaber was easy and direct, however, the lightsaber was a tad late in being sent out. When I had reached out the first time, I was responded to in an admirably quick time of less than 24 hours. However, my questions weren't really answered. After a month, when I had received the email to take this survey and confirm the item was received, I had emailed again to acknowledge that I still hadn't received the item and Marlena, had answered in a short amount of time like the other had, and seemed to have gotten on top of making sure my order was finally sent out. Overall great service, just a couple of minor hiccups that were totally understood given the time of year and the fact that the new movie had come out.
Ultrasabes makes fantastic and beautiful lightsabers and gets them out to you with amazing speed! If and when I need another saber I will certainly be going through them!
One battery pack came broken on one of the three lightsabers
My ultrasabers review.
Why did I choose ultrasabers?
I was recently asked to play a Jedi master in an upcoming starwars fan film 'Imperial Hunt' by Nathan Broderick of Donegal Film Productions in Ireland. In the midst of my immersion into the realm of the force, I developed an itch to build my own lightsaber and being a perfectionist with limited means to manifest anything I desire I realised it would cost me about €160 -260 to build one within my means (time/deadllines/cash). I looked at every saber manufacturer I could find online, in europe, asia and america, including diy saber builders on youtube and I came to the conclusion that no matter what I built within my means, it wouldn't satisfy me and thus decided to purchase one...but from where? The night of December 21st after I had just come to peace with the realisation that it would be far less stressful for me to buy a saber than to build one I decided to look on the internet one more time before sleep and immediately came across ultrasabers. I was quite surprised at the dramatic difference in price between them and the many other saber producers throughout the world. I knew my budget - which was a great help (up to €260).
I chose the 'Prophesy V3 with obsidian v4 sound in Consular Green with ultra edge midgrade blade'
Why did I choose this saber?
I liked the design of the hilt: There's darkness in every reality where weapons exist but I prefer the spirituality of the light side of the force.
Why Consular Green? (my next choice will be blue) All I can say is that I was drawn to it - I found out after it arrived that the films producer envisioned my character's saber as green.
And completely nothing to do with star wars, the other night I put it under my sofa and turned the lights off and there was something so familiar about the green light being cast throughout the room - the scene from Jonathan Kents barn when the green crystal from Krypton first calls out to Kal-El...I was so chuffed (a light saber and supermans green crystal)
Why obsidian v4 sound? I looked at youtube video reviews of both obsidian lite and premium and while lite would have sufficed for my needs, I recognised that from a film editors point of view, it would be better if the lightsaber could be lit without sound and seeing that it was my intention to purchase this saber for myself (a unique item to have in ones cutlery drawer - where I store it) after the film has wrapped I figured it would be better to get one with sound and better yet to get one where the sound can be turned off and with the obsidian v4 one of the sound fonts to choose from is 'silent'.
I opted for the covertec wheel and clip - better to have the option to hang the hilt from a belt.
I chose the ultra edge midgrade blade as per one of Emory's recommendations, for dueling, it's perfectly suitable and radiates the light better than the heavy grade.
Speed of delivery - I was stunned at the speed. I ordered it at 23:53 21st December and it arrived in Dublin, Ireland at 12:00 midday on 29th December.
Cost?
Less the 10% christmas discount and including shipping it came to $275.93 (€237.60)
How do I rate this very unique item?
Well there's a popular saying in Ireland 'you pay peanuts, you get monkeys'.
This does not apply to ultrasabers if anything it brings to mind the question 'why are other saber producers sooo much more expensive'.?
Every friend who has seen or held this saber has either drooled, quivered or gasped, 'that is the sexiest lightsaber I've ever seen' or 'that is sooo cool'...followed shortly by 'I want one' or 'can you take a selfie of me holding it' and when I let them hear the sound it makes it changes to 'never mind the selfie...take a video of me'.
Power.
It's powered by two Li-ion rechargeable batteries and on test the results for constant on without sound was 70minutes and constant on with sound was 56minutes.
I've since ordered the mystery box as this item is too unique to be on it's own, one is not enough. Seeing two grown men wielding lightsabers is a greater visual spectacle than seeing one guy on his own.
My only surprise with this saber is the amount of aluminium residue that gets onto my hands whenever I duel or practice with it - I wonder if it would be cost effectively possible to have them sealed in some kind of protective coating? And also the fact that the led is not secured, (it rattles about in it's position) - I did read a customer suggestion that it would be great if it we're secured, even if a screw we're put through the hilt.
And to end...it would be so cool if the sound could be connected via bluetooth to a bluetooth speaker - that would be so so so awesome.
Great product, great price and great interest on the part of ultrsabers in their products, their customers and the lightsaber community. Kudos to ultrasabers.
It is the oddest thing that I possess and it will remain so - it makes for a great lamp and an eye catching torch when you go out to your car or shed to look for something.
Very sturdy build, I am VERY happy with my first purchase. After a couple hiccups in customer service (not their fault, it was the holidays and the new movie bogging down manufacturing), I got my saber and my rewards points. I am VERY happy with my Phantasm V4 and I WILL be a repeat customer
Ultrasabers has always delivered great products. I love my sabers!
Overall good experience. Was missing 2 set screws and CS fixed that
I love my saber and have already ordered another fine addition to add to my collection. I highly recommend that anyone who is interested in star wars or lightsaber dueling order themselves something from ultra sabers. You will not be disappointed
I order 2 mystery boxes and have to say the quality is good, only issue is the slight rattling from the light
Love the light sabers!
Very easy! Great product. I bought another one the day I received my order because of the quality. I'm very happy!
Takes time to get your order but it's worth the wait.
I was extremely satisfied with the ordering process, delivery, and the actual product.
You guys are amazing and I hope to order from you in the future!
I have enjoyed my shopping experience thus far. I can't wait to place my next order and continue my saber collection. Thx for the work that you do.
Delivery time needs to be faster. Also, we weren't aware we would have to sign for the package until after (unknown to us) delivery had been attempted. We had to contact your business to find out it had shipped and then knew to pick it up from the post office.
On the one hand, customer service is amazing, but on the other, you must wonder why I needed it in the first place
I love the hilts/prices/colors, however my wait time was horrendous. Overall a worthy deal for its price.
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.