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Ultra Sabers has a rating of 4.8 stars from 19,639 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
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Was really happy with their customer service. We had a few questions here and there and they were right on it answering them! Dispite the expected holiday delay everything shipped very quickly!
I think people should look at the YouTube videos to see what they really want. It's a $$ investment, but totally cool!
The saber itself is a great product but it took over a month to ship and shipping was super expensive!
I am very pleased with the saber I got. It is pretty bright for being an initiate saber and looks good in video and photos, plus the arctic blue is beautiful!
I love my lightsaber from Ultrasabers! It is so cool! I got the Chosen One handle and Arctic Blue color. I've always wanted a realistic lightsaber and after watching Episode VIII, I decided to finally get one. Thought I'd get ready for Episode IX and maybe take it with me to the theaters... nah, probably not!
Great customer service
Easy to use website and great customization!
Easy steps to finalize your lightsaber choices. Good luck choosing your hilt.
So far no problems with the product at all and the shipment took a couple weeks but it was over the holidays so I figured it would take a little longer. I was in no rush for it. But all in all it is an amazing product and I would recommend it to anyone.
Excelent Value. I am enjoying the product very much. Thank you Ultrasabers!
I paid for 2 day shipping (extra) but did not get my product until 7th day. What's the point of paying extra shipping if you can't deliver on time.
I ordered an ultrasaber and it came broken but the quality was nice. I just wish that the hilt was in working condition so I could actually use it and light it up but the plastic holding he batteries and the wiring together was crushed when I got it
Amazing saber, great delivery time, very helpful customer service!
Pretty good experience tbh. Took around 3 weeks to get to me. Like 14-16 days to probably make and 2 days to ship. Highly recommend for anyone looking for an Anakin/Luke/Rey saber.
I've ordered several sabers/products from Ultrasabers now, and have always been very pleased with my orders. Customer Service has always always answered my inquiries and in a very short time. I highly recommend them, I myself will buy from them again.
Very good!
I've already fallen in love with it. The design and detail of the hilt is amazing. The feel of it in my hand is very comfortable. I would definitely recommend Ultrasabers to anyone looking to get a saber.
I got the mystery box. Awesome hilt. So much fun. Deffiently gonna buy a custom one!
Super easy and affordable experience
Took a lot longer than normal to ship
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.