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Ultra SabersReviews 19,639

4.8

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Ultra Sabers Reviews Summary

Ultra Sabers has a rating of 4.8 stars from 19,639 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.

service
429
value
430
shipping
400
returns
207
quality
421

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Texas
1 review
0 helpful votes
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Top Notch
January 29, 2018

Revived it just the other day, and I'm overly satisfied with the end result. It's possible you'll see me ordering from here again in the future.

Date of experience: January 27, 2018
Zach p.
1 review
0 helpful votes
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Very easy to use interface and a wonderful, smooth checkout process

Date of experience: January 27, 2018
Rebecca S.
6 reviews
0 helpful votes
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Took way too long for someone to get back with me on my overall inquiry on how long it takes to ship and be delivered. Shipping was so due to a delay in the shipping but am very pleased with the products! My man was very happy to get them for his birthday!

Date of experience: January 27, 2018
Giancarlo Q.
1 review
0 helpful votes
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Always great to do business with Ultrasabers!
January 27, 2018

Always great to do business with Ultrasabers!

Date of experience: January 27, 2018
Ryan W.
1 review
0 helpful votes
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Great looking products
January 27, 2018

Great looking products

Date of experience: January 27, 2018
Dirmo R.
1 review
0 helpful votes
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Great selection
January 27, 2018

Great selection. Just getting into this & should have a long time ago...
Every problem was solved & every question was answered by their amazing staff! Thanks again!

Date of experience: January 27, 2018
Germany
1 review
0 helpful votes
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Good Quality
January 29, 2018

My order took a bit to process, but that was to be expected after christmas and it was still in the two weeks advertised. The Quality of the sabers is very good and once sent it was delivered quickly. Overall a good customer experience.

Date of experience: January 27, 2018
TheForceIsStrongWDis D.
1 review
0 helpful votes
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Great experince, good customer service as far as I can tell, and an over all enjoyable experince. Probably won't be my last purchase from ultrasabers :D

Date of experience: January 27, 2018
Eyalfa G.
1 review
0 helpful votes
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After a horribly disappointment with an order from a Chinese based website i found ultrasabers, almost by mistake.
My order was processed on time as advertised, the lightsaber itself is a work of art and i am very very satisfied with it.
The company can absolutely expect repeat business from me.

Date of experience: January 27, 2018
Illinois
1 review
1 helpful vote
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Grab Bag is Okay
January 29, 2018

I received an initiate V3 or V4 I can't remember with a light blue blade color combination of green and blue. It was decent. The hilt itself is very well built.

Date of experience: January 27, 2018
California
1 review
0 helpful votes
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Great!
January 29, 2018

They delivered very quick, happy with the product I received. They got back to me when I had some questions about my order and were more than happy to help

Date of experience: January 27, 2018
Australia
1 review
0 helpful votes
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Awesome
January 29, 2018

Great quality saber and excellent customer service. Always responded to my email queries in a timely manner.

Date of experience: January 27, 2018
Theresa P.
3 reviews
0 helpful votes
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I ordered my Saber on December 28 and received it on January 17th. It says please allow 6-14 days for processing, plus I had priority shipping, as well at it being the holiday seasons, so I feel that good about that

Date of experience: January 27, 2018
Evan J.
1 review
0 helpful votes
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It took longer than I had hoped to come but it's a quality product.

Date of experience: January 27, 2018
Tennessee
1 review
0 helpful votes
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Very Satisfied
January 29, 2018

I am very happy with my purchase, everything was just as described and of excellent quality. I would definitely recommend this seller.

Date of experience: January 27, 2018
Texas
1 review
0 helpful votes
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Very slow
January 27, 2018

This was my giving US a second chance i ordered from them about t10 years ago when they still made sabers out of pvc. That order was delayed nearly a month with no word form the company and when i contacted them i was chewed out by the owner demanding i be nicer to them despite they failed to uphold their written delivery time frame. Once again my order was late nearly a month before it even shipped and then it arrived with no retention screw. I am torn because they do produce good products but their service is incredibly sub-par. If you cant keep your word and deliver a product as advertised then you need to change your policies or start offering your customers discounts for your delay. There is one saber i would like to get but i dont know if i will buy it i cant really support a company that after 10 years still cant get the basics of customer service down.

Date of experience: January 27, 2018
NL
1 review
0 helpful votes
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Well they sort of forgor my order and i had to swnd an email but after that it took 3 days and i had it at home so still really good

Date of experience: January 27, 2018
New Zealand
1 review
0 helpful votes
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Emporers Hand
January 29, 2018

Absolutely love the attention to detail and prompt dispatch of the Saber to half way across the galaxy, alright that should read "world", Cant wait till my next delivery!

Date of experience: January 27, 2018
India
1 review
0 helpful votes
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Service could be better
January 29, 2018

I ordered a Mystery Box on the 28th of December of December. It arrived on the 24th of January. I received a Dark Standard Issue V3 Battle Saber with an Orange Blade.

The first thing that became apparent is that my saber was missing it's pommel. I have sent an email to the Ultrasabers info team explaining the problem. 3 days have passed since I sent that email and I haven't received a reply.

My initial disappointment at receiving a Dark Standard Issue V3 has faded and the saber is growing on me. It's appearance is basic but elegant in its simplicity. Apart from the aforementioned missing pommel, the saber appears to be well made.

Edit: It's been almost 2 months since I ordered my Saber and a month since I received it. It took Ultrasabers far longer than is acceptable to get back to me about the missing pommel.
When they did, I was told it would be shipped out as a priority. It's been 4 days since it shipped out from Ultrasabers and it still hasn't left the USA. By comparison, my Saber arrived in the UK only 2 days after being shipped out.
I won't ever have any dealings Ultrasabers again and I'd advise anyone who asks not to either.

Date of experience: January 27, 2018
Pennsylvania
1 review
0 helpful votes
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This saber is absolutely incredible! It is everything I thought it would be and more. I could not be happier with my purchase or the customer service. Both are excellent! UltraSabers rocks! Im already thinking about what my next saber will be.

Date of experience: January 27, 2018

From the business

Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.


ultrasabers.com
Founded in 2005
Friendswood, TX, United States
+748