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Ultra Sabers has a rating of 4.8 stars from 19,639 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
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The saber is just amazing. At first I didnt believe it would be combat ready, but then I hit it against a tree. I was hitting the saber with full on baseball swings and there was no damage to the saber. Very awesome and would recommend it.
I think this saber will be the first of many, thank you very much, hope this is 100 characters...
Apparently manufacturing lead time was the delay in shipping. Other than that, my son was very happy was his b'day gift.
When it took nearly a month for my product to arrive, I responded by giving Ultrasabers a negative review. In it, I politely cited my dissatisfaction with their customer service and shipping time. It appeared on their site for a few hours, then disappeared. No one contacted me. The company appears to be suppressing reviews that aren't favorable, even if they communicate legitimate concerns. I'd be weary of buying anything from a business that does that.
I couldnt be more pleased! The two sabers I ordered are beautiful and exactly to my specifications. Three bonus sabers are just that a special bonus!
Love the saber beautifully made but the shipping did take longer that longer than expected but I also ordered it over Christmas and the website didnt work sometimes but overall was great
When my son wanted to order an Ultrasaber I was hesitant due to the price. I was pleasantly surprised at the high quality of the saber. He purchase two so he and his older brother could have battles. The sabers are great and he's already talking about ordering another.
Great sabers everything works good but took a very long time to deliver(in my case 1 month) and customer service is not the greatest took about a weeks-2 to reply an email if they could improve this then this is a place to get your sabers
This was my first mystery box. While i didnt get anything supper rare i got a quality saber. That was well worth the wait! I deffinatly will be getting another saber in the future!
This is the third saber I have bought, and the quality has been consistent. Some problems in the initial ordering phase due to stock, but that was resolved easily.
I played my luck and hey I'm satisfied :) great job ultrasabers! All my sabers came safely no defects
The blade on the Scorpion was a bit loose. USPS shipping was nothing to be proud of however.
Dear to Whom it may concern,
This was my first shopping experience with Ultrasabers.com. I understood that my order took a lengthy time to process and ship was due to a busy Holiday season, however I was slightly disappointed that my order arrived 33 days after I placed my order. I am overall thrilled to have received my order, and I appreciate the quality of the item that was delivered to me.
Great service, good experience for first saber buy.
This is the second saber I have ordered, the first was nice quality and worked well, this one has some electronic issues but I suspect they'll be easily repaired
The product came in on time and is amazing. Customer service was also fantastic and exceeded expectations.
I received my product in a timely manner. It was of excellent quality and was a hell of a bang for the buck.
The war glaive pommel is affordable and looks amazing on a lot of custom builds. Highly recommended!
Easy to use website, simple yet thorough choices, great products.
A little outdated but functional and easy.
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.