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Ultra Sabers has a rating of 4.8 stars from 19,639 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
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I have already tried ordering from another saber site, and they were HORRID, this is my first Saber. Thanks for making everything so easy!
The saber is fantastic, I bought it so that I could duel my friend who already had an ultrasaber, and I could not be more satisfied. Fighting with the dominix is an unreal experience.
Awesome to deal with!
It was good overall, but I choose an red colored Flash-On-Clash and I got a white colored Flash-On-Clash.
I bought three; an rgb, a dark violet amethyst, and a adegan silver. They're all very bright, especially the silver, which could honestly double as a fluorescent light. Unfortunately, the color discs I ordered weren't in the package when it arrived, but they're probably just back ordered right now, so I'm sure they'll be here eventually.
The lathe work on the sabers is incredible, and the hilts are even more beautiful in person than they are in pictures. They have good balance, and a good weight to them.
It took a bit on the processing but I should be getting the shipping email soon and they were quick on costumer service
Only took one month to arrive but the wait was well worth it. This says i need to have at least 100 characters in order to submit it sooooo
Fantastic, while the concept of a stunt saber is essentially a fancy flashlight, I feel the force in my veins while wielding it. Quality parts and Im very satisfied
I could not log into my account after my first purchase, still can't sadly.
The light sabers arrived very promptly for international mail so we would not hesitate to purchase from you again. High quality workmanship! Very satisfied customers, thank you!
L'attente a été plus longue que d'ordinaire à cause de la forte demande, mais le service client était au petit soin. Et le sabre est parfait, comme je l'imaginais!
Took way too long to be shipped but the product is very well built and I am very happy with how it turned out. The LED is bright and the hilt feels nice though the balance could be a tad better.
Excellent product and customer service. Well worth the investment. I couldn't be more pleased with my purchase.
The lead time took longer than excpected, but in the end, the lightsaber I got was worth it. I will definitely shop again from Ultrasabers, just hoping for shorter lead time.
The recent Movie release, and the Christmas season combined meant that I couldn't have placed my order at a worse time.
Like many other reviewers, I knew very little about Lightsabers as I was buying them as a Birthday gift. This resulted in several unanswered phone calls and e-mails requesting assistance in choosing product options.
After a period of waiting for a response, I opted to just wing it... and placed my order. Shortly thereafter, I received an e-mail from Customer Service explaining how busy they were due to the aforementioned reasons (Movie/Christmas).
Despite my situation, I understand how busy UltraSabers is, as they do appear to be the premier provider of quality dueling Lightsabers. I still wish that I could have got in contact with someone from Customer Service before I placed my order. This would have resulted in a few changes to the options I chose, which would have ultimately improved my shopping experience.
Regardless of the issues stated above, I would highly recommend these products if you don't mind waiting: Apprentice LE V4 (Guardian Blue) and the Dark Apprentice V4 (Blazing Red).
Update (06/01/2018): I decided to downgrade my rating of this website due to a continued lack of communication from Customer Service. (unless you count a generic e-mail telling me that I can log in and raise my star rating at any time)
My only complaint is that it took a month to arrive, but it was because of such a high amount of previous orders. Otherwise, the lightsaber showed up quickly after being made, and is extremely well made. I love it and use it all the time.
Délai de livraison un peu long, dû au $#*! pris par Ultrasaber avec l'afflux de commande de la période des fêtes, et les intempéries de décembre, mais très satisfaite de ma commande une fois reçue, la possibilité de choix du bouton d'allumage est un plus que j'apprécie sur un modèle de sabre que j'avais déjà commandé mais qui avait eu un problème au niveau du bouton d'allumage qui s'était cassé en faisant tomber le sabre plusieurs fois en entrainement. Je prévois déjà d'en acheter un autre d'ici peu de temps^_^
Great customer service, high quality
I purchased a mystery box saber and was some what disappointed to see that after I paid an extra $20 for shipping, and had to wait longer than the expected period, all I got was a stunt saber. HOWEVER, I am very happy with the saber that I got and it is a MYSTERY box saber. I guess that's just the nature of the beast.
Ultra Sabers will always be my one stop shop for my saber needs
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.