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Ultra Sabers Reviews Summary
Ultra Sabers has a rating of 4.8 stars from 19,639 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
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Great place to buy from. Even if the lead times are a bit longer of late, they pump out some first class products.
Also I have never had a problem with the customer service.
I ask a question, I get a pretty quick answer.
I have a product problem, they solved it in a short amount of time.
Ordered 4 Sabers for my 2/3/18 wedding on 1/9/18, website stated 7-10 days for shipment, on 1/17 I called and emailed informing needed no later than 2/1 since this were to be props for my wedding and the criticality of them, NO RESPONSE, on 1/26 again 2 called finally was able to leave VM since it was not full this time AND sent another email explaining I had not heard anything yet, again NO RESPONSE, so on 2/1 I called again 3x, facebook messaged them, left a post on their page requesting any form of communication, NOTHING... Oh they showed up shipped a week late while I was on my honeymoon, with a signature required so I wasn't able to get them until Yesterday! Yea they are cool, BUT the company has NO respect for its customers, and I cannot wait until Comiccon is here in Cleveland, I'm going Just to see if what BS story they will give me face to face, since no one had the balls to contact me, I'm thinking if some one spends damn near $900 on toys, and I'm as much of a Star Wars fan as they come, could you at least have some customer service to at least contact them when you have left MULTIPLE messages/emails/ Posts? Oh and to those that think, maybe they were just on vacation/out of the office/ not checking. Just about everyday they updated posts on their FB page, so someone was available...
Great service, very slow shipping. I will be ordering from the again soon! My product was slightly dented however. Will be fine but dissapointed that i spent extra on the blade (heavy ultragrade) Thanks ultrasabers
Received my Ultra sabers about 2 weeks ago came with in the 8-14 business days they said it would. The wait was totally worth it. I got 2 stunt sabers with basic sound and does more than i expected. Quality is amazing and sounds are spot on. Fun to play with and show off to friends. Ive yet to duel with them yet but they are plenty durable and looking forward to duel soon.
I missed the delivery so I had to go to the post office. The size of the box kind of had me worried I wasnt sure I got the right saber. However when my husband opened it I was floored. I will definitely be ordering again. Love it!
Very happy with my purchase from ultrasabers, the quality and the price is really what makes a difference to me and all my expectations were met upon receiving my first saber. I will definetly continue to do buisness with ultrasabers and would gladly recommend them to anyone interested in the saber community.
The sabers are perfect and I love that one of them came as a white saber! Completely goes well with the silver and gold hilt! I am very satisfied!
Hi Ultrasaber's -
What an amazing product! I'm blown away by how realistic the My Ultrasabre is - amazing sound and light. Your attention to detail is impressive, love the creativity and design expertise.
I'll enjoy this for years, thanks!
Mystery boxes Light sabers from ultrasaber was very durable and nice on grip. Lighting are nice on both sabers and lasting quite a long time. Well done on communication, I needed a shippment to arrive asap so I contacted the support team. They replied quickly and because of that my shippment arrive quickly as well. Thank you for awesome sabers and great customer services guys. Welldone
+1
Just received my ultrasaber & very happy, delivery took awhile but I emailed them and they got back to me next day and informed me of a large back log of orders. I then got confirmation that my order was sent the next day and received it about a week later.
Thanks ultrasaber
So easy. So many options. So far so good. Bbs:)
I'm very pleased with both sabres no thrills but nice.
Only negative was having to add straps the stop the batteries pinging out every time I use it. ;) easy fix.
It was a great process overall despite the 20+ day wait time for the order to arrive. They did mention to me once I reached out to customer service that order times were delayed because of the holidays and the new Star Wars movie. They also assured me of when my order would be delivered and how long it would take from the time they responded to my email.
The UI is nice and easy
I've experienced no Problems with Ultrasabers or any of the products I've ordered.
You guys are awesome. Got my saber in red, dont know If it was randomly or because I asked for it. Anyways, Thanks! Will most def be back for more!
Payment Process is a little outdated and shipping price is atrocious, otherwise everything else was fine.
The saber I received was a little damaged unfortunately, and despite ordering 2 day shipping the saber took almost a week to get to me (counting 8 days to fabricate) other than that I'm satisfied with the product.
Very impressed with build quality and when you first hit the power button the sound and show that follows is amazing! I bought for each of my children and didnt want to be left out so one for myself, I cant recal the last time I and they were that impressed. I think it would take some searching and a lot more money to better these savers from Ultrasabers, only slight didsapointment is a wrong coloured button was installed on my Graflex and the blade holder has worked loose, however this is being addressed by Marlena who has been very helpful throughout the whole sale and after sales.
Communication from Ultrasabers has been excellent! Would have no fears in choosing Ultrasabers again.
From the business
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members