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Ultra Sabers has a rating of 4.8 stars from 19,637 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
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Very nice saber...Only quality issue I see is no chassis for the card and battery and it was wrapped in electrical tape...Overall, good service, faster fill time than thought...good product.
I love my lightsaber it's pretty durable and sounds awesome it's also super bright and just looks and feels like. A Real lightsaber
This was a great product and it looks and sounds just like we expected the only thing with customer service is they take a good while to get back with you
Good selection
I've been looking around for a light saber since 1999, one that's not only motion sensitive, but one that can stand up to the test of time through combative battles. For years I've searched, all across the internet. At first I got hasbro sabers, which are nice looking hilts but that's as far as your gonna get. Then I stumbled apon ultrasaber, been looking at them for years, unable to afford the sabers simply cause of economic means at my disposal at the time. Then finally had enough to get a mystery saber, which everyday after ordering like a dog looking for it's master. Once it finally showed up I was all to excited, but before opening it or even ordering I said to myself I'm happy with whatever I get. Once opening apon the saber I knew the force was with me, for not only did I get the color of what my soul represents but the hilt as well. As to my excitement I saw I have gotten it with sound, which is crisp and might as well be the real thing. The hit (aeon v4) is slick, along with a great balance and wonderful grip mechanics. The led can probably blind someone so I'd advise you to not shine it into eyes like a silly goose. If you want a saber that will not only be battle ready, look crisp, clean and sound like a real Jedi and or sith is behind you. This is the place to go with your card in hand, also side note I ordered a secound saber. My brother as. I have shown him endlessly and answered a ton of questions for him was hooked on buying one. The cool part? He asked to for the saber to be shipped with mine, which it literally went through the Q and shipped with mine within under 24 hours. Best part? Seeing his face when he got it, not only that but watching it suddenly turning from blue to green which is unheard of. Glitch or not, sound or not, my brother has a one of a kind saber that I know he will always hold close to his heart. Thank you ultrasaber for the infinite happiness you have given us, so until next time. May the force be with you, always.
Just very nice and solid saber! I do some fight with peoples and i have no problem with.
About the services, they are very nice and concerne about your order. If you have a problem or made a mistake, just send an email and they will respond in 24h.
Love my saber. Thank you Ultrasabers. Also, thank you for adding features I had asked for way later in the fabrication process. Thank you.
I'd like to see a little more support with deliveries - the site was unable to locate my order, and so I couldn't look up my purchase for tracking purposes.
I ordered this for my brothers birthday and expected it to be here on time for it, and about 16 days after the order I got an email, and it said that they ran out of the hilt for my order. This made me very upset and then when I had to pick a new hilt it took at least ten days to ship and then when I got it was nice but not great. I was distraught that when they told me that the hilt I chose was unavailable that they did not offer me a coupon or any percentage off or anything on sale when I read the first part of it I thought "I wonder how much I got off" and there was nothing
Ordering was easy. Lots of options. I love the Mystery of the Mystery box! The Hilt is great quality. The Led and battery sit loose inside and have been difficult to secure. Personally, I hate it when the saber rattles. I had to add some extra wrap to the battery and an O ring helped secure the bulb.
Delivery was fast once shipped. The Lead time is stated on the website, but I thought that the Mystery box sabers might be ready to go.
Way too much to choose from.
Can't wait to get my sabers, they look amazing
I love Ultrasabers but feel the site could be a little easier to navigate. Putting all options in an area etc
Best sabers you can find.
I was over a month trying to order my sabers. With payment issue after payment issue. Customer support wasn't exactly speedy on the replies either and the phone number is impossible to get through on. I really wish I had better things to say but even thought the product is great, it took way to long to get.
More than 3 weeks to get the saber
We received the saber a couple of weeks ago. My son loves it. The saber works great, can't wait to do more business in the future.
My saber arrived in speedy fashion, and in great condition! I will definitely be referring my friends to ultrasabers and I certainly will continue to give them my business
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.