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Ultra Sabers has a rating of 4.8 stars from 19,636 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
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With the mystery box seems like they just use the cheap ones i watched reviews on youtube and seemed nobody gets any of the higher end sabers
I selected the items I wanted, used my saved information, and placed my order. Pretty simple. Thank you very much please.
Second order! Great product!
Great experience throughout the entire site, the actual lightsaber however keeps breaking.
Fast dispatch, nice quality, no complaints!
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Always love your light sabers and fast accurate service.
Fairly easy experience. Ordered the mystery box. Very pleased with the product.
Package arrived early, on time, with signature required add-on. Nice product, well made and beautiful. The only critique i would offer is that i wish the button switch was in a location away from where my hand rests on the hilt. That can be cumbersome.
It was a great purchase I'll dof another mystery box.
Definitely dope, feels the void
Guys you're Awsome as usual... RGB Shock is great. All additional parts were great thanks again for the smile on my face. See you for more soon. Mike
It was so so. Battery pack was too loose
I received my first mystery box that I ordered very quickly and was satisfied with it. I never received my second mystery box. I have ordered two from ultrasabers. I would very much like to receive my second lightsaber seeing as the money has already been taken from my account.
Got the mystery box. I received it within a week and it was fantastic. I am currently planning my next purchase
I ordered 2 sabers. One came in perfect condition, and I'm very satisfied. The other was an Aeon LE V4, which came with barely visible gold paint and a loose switch. Customer service offered me a discount on my next purchase, but did not offer to repair/replace defective product.
Ive always wanted my own lightsaber and Ultrasabers helped me create my own personal saber of my dreams
Such a large variety of sabers to choose from but the phantasm caught my eye
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.