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Ultra Sabers has a rating of 4.8 stars from 19,636 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
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Great service and wondercon
Amazing as always. Every time I order something, it arrives super fast and in great condition. I LOVE ULTRASABERS!
They are great
Awesome buy! Great saber and no one build and ships them faster! Well worth the money!
I am glad they included instructions for the saber but I wish they had instructions on how to customize the audio and colors.
I ordered my saber early march and received it a little over a week and a half later. As I have seen that other people have ordered there sabers and still have not gotten them I found this to be one of the fastest shipping times I have seen. I was very impressed with my saber, I ordered The Guardian with Obsidian Premium sound and I would say that it is the most impressive saber from all of the saber companies that I have seen come and go. There were two little problems, one at the beginning of my order that I had discovered that I ordered the wrong switch for my saber, I emailed them about it and it took them a few days, due to the fact that I ordered it on a weekend and then on the Monday afternoon I saw a response that told me the needed instructions to change the order after it told me that I could not. Then after I received my order I discovered that my extra blade was missing, so back to the email list and again a fast response, in about six days I received my blade and
Excellent all around
Quick and easy ordering process, simple instructions, straightforward options.
I bought a lightsaber for my son and he loves it. He wanted it for cosplay. He has been playing with it all day today.
Overall the experience went well till received my order. When I went to pull the battery tab to activate the soundboard a little pan head screw fell out from within the hilt. Not sure where it goes but it must do something. There is a little chatter from the internals when the hilt is shaken a little. Saber still works though.
I love that you can customize the saber. I'm really happy with the options I chose and the blade color I went with is beautiful
I got a really good Mystery Box, Dark Sentinel LE in Guardian Blue with Lite sound, couldn't be more happier =] My favorite saber set up too. Been wanting a Dark Sentinel LE in Guardian Blue for awhile so I just got lucky. Can't recommend Ultra Sabers enough. May the Force be with you all
Easy to order, quickly delivered
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Fantastic high-quality products that are built to last. We put our Ultra Sabers through some intense training and they hold up extremely well. Numerous drops, regular blade to blade contact with minimal to no issues. Highly recommend Ultra Sabers for any lightsaber enthusiasts. Look great on a wall and can take a beating in the field. Thanks!
The saber was not only awesome and well crafted but the perfect gift for a friend as well. Full and bright colour and well made handle. I highly enjoy the saber I ordered, and the friend who received it was happy too.
The saver cane quickly and was great quality,it looked like straight out of the movies.
As a first time purchaser, it was a little confusing to make the purchase. I'm so excited to receive the product though!
Great selection and it arrived quicker than I expected.
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.