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Ultra Sabers has a rating of 4.8 stars from 19,636 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
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JUst very surprise, well build and sturdy.
Thank you
The switch and battery pack/speaker combo worked perfectly. My saber has sound again!
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I love my Electrum Wind. Quick shipping. Thank you!
I ordered the UltraEdge Heavy Dueling Blade and it is awesome, best blade I've come across. Just beware of extra custom charges when ordering international
Customer support was great i needed a specific part for a lightsaber and they knew exactly what it was and told me specifically what to add to make sure the part i received was accurate. Barely a week later i received the parts. Great to work with as always
I asked for high polish nickel plated finish. The end result was better than I expected. This saber looks amazing!
Ordered a mystery box and was not disappointed! It arrived a day ahead of schedule and I ended up receiving an Electrum Wind hilt with Fire Orange LEDs and premium sound! Showed my boss and he's super jealous, 5/5 would try another box
Was just as good as all the reviews were saying. Was not disappointed.
The service was phenomenal. I emailed them twice during the process and got replies within the hour both times. The Saber is solid and came safely packaged, as I ordered it. I will be ordering again soon.
Great Site!
I love all the options that are given. I wanted to be able to switch colors in and out of sabers but couldn't doo it easily with the ones I had so I am so happy to have found the RGB version.
The grab bag saber that I order arrived in just over a week, and I am very satisfied with the saber itself. I will definitely be ordering more in the future. Only issue I had was the quality of the saber stand; not worth the money.
We were very pleased with the quality of the light saber. The brightness and color of the light was so much better than we expected. Customer service was very helpful and accommodating.
Received both sabers in less than a week and they are beautiful. Very excited about their form and function.
The Ultrasaber was of the highest quality, I love it! It was great to customize my own design and I was surprised to get a button upgrade from what I ordered. Thank you so much!
Everything was great. FedEx beat the hell out of the box but you guys packed it good so everything was perfect.
Ordered a mystery box saber and got the dominix v4 in guardian blue with lite sound and white flash on clash I couldn't be happier. Will definitely order more in the future
My boyfriend loved this gift! The lighting and sound effects really make this saber stand out. I bought the additional stand and that was a great purchase too! The only bad thing I have to say is that because I specified this was a gift I had requested a note be attached and it did not come :(
All ok, although some lightsabers doesnt support chargeport;( and that point was missed during check out
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.