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Ultra Sabers has a rating of 4.8 stars from 19,636 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
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The light saber its self it well made and very vivid. There is a bad rattle in it. I found out it was the battery inside hitting the metal. I figured this problem could be fixed with more velcrow.
I go the saber the one lightsaber sounds wire is loss but I got that fix and working great but they need change the wire it little to cheap wire and they needed little strong wire be better.
I now own four sabers from US: one stunt saber, one with Obsidian V4/Emerald, and two with the Diamond controller. Yes, Diamond sabers are expensive. They're worth every penny to me. The Catalyst is my favorite so far: elegant, light, and extremely comfortable to wield. Turnover was spectacularly fast: I ordered at 11am on a Friday, it had shipped by 4:45pm the same day, and it was in my hands the following Monday. Looking forward to my next saber, though my short list grows daily. Keep up the great work, Ultrasabers!
Ive been doing buys from Ultrasabers.com since May 2018. From where they ship from to where Im at, the shipping is a normal 3-5 days. Didnt foresee that theirs show would mess up the normal shipping days.
But with a quick letter and a response, with in a day, I was able to chat with 1 of their reps to see where my Ultrasaber Reaper was at...
Im very pleased with how Ultrasabers.com reps, let you know how they can fix your issue in a fast and prompt manner...
Meh... Pay a bit more and you could get a nicer blade... Never the less as a young padawan - I accept my blade...
Very fast shipping, excellent customer service and an overall great rating. A great product as well as customer accommodations.
This was a great experience. Very quick great customer service. THE FORCE IS STRONG WITH ULTRASABERS
Love the product
I loved not knowing what I'd get from my $75 mystery box even though I have a con only a couple days away and am going as darth talon, to my sweet surprise not only did I end up getting the dark ini. Le with sound but it was also red which works out perfect! Can't wait to buy more
Everything was great with that mystery box purchase. Only down thing is my most recent order I could not get the 10% spring discount code to work so I paid full price for my hilt but that's not the end of the world as I really wanted to build a crossguard for my ultrasabers collection
Great construction, customer suppprt, and shipment tracking. It was a very smooth experience, prompt email responses. The product is well made, durable.
People from ultrasaber answered all my questions in a few days time, they were very patient with me and helped me make the decision to order the Guardian saber I wanted.
Ordered a saber, then changed my mind and asked for fairly large changes to the order 24 hours after. All the changes I wanted went through with plenty of help from the employees i dealt with. Very happy with saber and service and would definitely order again and recommend to a friend.
First time purchase...not going to be the last. Thanks Ultrasabers.
Overall I like the product very much. My order was delivered to Austria within 10 days, which exceeded my expectations. I had a few difficulties with all the options for the saber and wished, there had been be a better description for some things though.
I love the sabers I got. The only issue I have with them was chips in the paint other than that I got what I had ordered
Great saber! Really happy with the price and the quality. Will be ordering more! Cant wait to get a custom saber.
I absolutely LOVE my lightsaber. I ordered it about a week and a half before a convention, and I was a lil nervous that it wouldn't come on time, but they shipped it the very next day and it got to me within the week! Will totally order from here again :)
Every time I visited their website, Ultrasabers had someone ready for me to answer questions, help me shop, or address concerns. The website is intuitive, the prices are affordable, and the products are very good quality.
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.