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Ultra Sabers has a rating of 4.8 stars from 19,636 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
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Processing took longer than we expected but delivery time was reasonable. When I contacted customer service to ask about ETD, I did not receive a response but got a FedEx tracking notice the next day. We are very happy with the product.
Easy to find want I wanted and compare options
Overall great lightsaber. Fast delivery tie. Would like more options to for longer hilts. The blade I received kinda shakes when I move my saber around which is annoying but it looks stable.
I love it so much and it took little time to arrive
I love my new initiate v4. It's only a stunt saber but it's a lot of fun and exceeds my expectations for its simple quality.
I love your stuff i just wish it wasn't so expensive. I REALLY want to order a scorpion but i don't know when I'll have the money.
Very straightforward
Awesome site! Loved being able to choose extras.
Good times, thank you much!
Great product super fast delivery
Great time love it, really great customer service
The lightsabor i ordered was absolutely beautiful that in the picture
Only got the coupler wrong on my saff saber asked for the flush with out vents but got the one with vent honest mistake still Best sabers on the market
Love the idea, trying out with mystery boxes. One for me and one for a friend for his birthday.
Special thank you for wonderful Chosen One LS.
I ordered a few sabers from Ultrasabers, including the Reaper (Fire Orange) and Apprentice v4 staff (Arctic Blue, Violet / Amethyst). Both were equipped with Obsidian v4 soundboards. I am very impressed with the sabers and the colors look amazing. When I emailed about when my order would ship they gave me an accurate update on my order and were very quick in there response. The Obsidian Launcher program is easy to use and it is fun to be able to further customize your saber whenever you like.
Straightforward, smooth store interface ;). friendly, helpful customer service!
Very helpful online chat support, first time purchaser in Canada, looking forward to expedient recipiency of product
Need a Red Color disc.
Otherwise incredible!
I really like these but they arrived with some cosmetic flaws out of the box and no one has replied to my emails about it.
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.