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Ultra Sabers has a rating of 4.8 stars from 19,636 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
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Easy to work with this sight, love the designs, great selection.
Very please with ease of ordering...this second order took a little longer to get but once it shipped it made it quickly.
Love Ultrasabers. Pretty much my new obsession. As a new star wars fan, I have really enjoyed being able to buy the mysteryboxes and be surprised at the saber that I end up receiving. All of them are really high quality, and I tend to show them off everytime someone comes over. I will continue to buy from Ultrasaber!
This is my second time buying a lightsaber and as before I am pleased with the product. The pictures of each design are great because I like to buy lightsabers that are custom made.
Quick easy orders fast and easy devivery
It was easy enough to review what options I chose on my lightsaber and I used amazon pay for checkout. Very easy and simple. Make sure you or someone you know can sign for the delivery, or contact FedEx once you have a tracking number to arrange delivery with them.
Wish my coupon could have been applied after my order. Asked within 10mins, as a few customer, i was not aware of where to put the code in which was posted on the home page... wish it was just automatic, lost out on about ~60 bucks. Product and service was great otherwise.
Friendly customer support
Great Products. Excellent customer service.
Great Checkout Process
Love your sabers. Love the new website update. Love everything about you guys.
Delivery time was good. Love the sabers I got. Only small issue I have is that on the standard setup the batteries have just enough room to move around and disconnect. Easy to make it better. Took me only a few minutes but this small detail could be slightly improved in the future. Still I am happy with my order.
The shopping experience was excellent and I like the picture chang to see the options that you want.
The service at ultrasound was excellent. E-mail were answered quickly and the chat answered my questions and so far I like the product. The only negative was USPS. I am in New Mexico which borders Texas but USPS sent the order to New Jersey were it seemed to go back and forth between Trenton and Newark. I filed a find my lost package request then they shipped it to Albuquerque. Delivery time was 9 days. Other than that my experience was positive and I already have items in my shopping basket that I will be purchasing in a couple of weeks. I will be better able to rate the product in a couple of weeks after I play around with it.
Love the update
My lighstaber was at my place four days after I bought it and it look was even better than expected! I was very happy about it weight and the color it shows on activations. I didnt try fighting with it yet, but Im sure it will be as I think it should be. This lightsaber was a surprise to be sure, but a welcome one!
The saber I got is exactly what I want
Thank you
Bought 2 sabers for my birthday, 2 day shipping ended up being 3(not Ultra Sabers fault) but I have them in time for my birthday so I'm all good.
I now have a total of 5 sabers ordered from them.
Best Sabers at Great Prices
My mystery box saber is amazing.
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.