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Ultra Sabers Reviews Summary
Ultra Sabers has a rating of 4.8 stars from 19,636 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
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I called and spoke with Holly. She was so nice and helpful. I wish she could have checked me out. Great representative for your company!
Smooth order process.
The site was easy to use and accommodating, it was a great overall experience for me and I love the product.
I was very pleased with the customer service. Jason responded quickly & immediately resolved my issue.
Good sturdy shipping is getting quicker.
Brilliant interface, love my saber worth every penny
Your system did not accept my WFC debit card, no matter what, always showing AVS mismatch. Your assistance was great (Marlena) she tried to help, but could not save the problem. I became very frustrated and almost give up after several trials and contact, but I decided to use my Brazilian card instead (although I will pay more taxes, due to it), and then I finally succeeded.
The order was sent quickly, fully traceable and the sabers are a piece of art, flawless, well balanced, great sound and brightness.
However, one of them (I bought 3) is eventually presenting a highly sensitive button response, while turning the led effects on/off, at the 2nd day.
Lightning fast service. No complaints.
It was very easy to place my older from my phone. This was my first time ordering from Ultrasabers. Everything was packaged up well for shipping, and I received exactly what I ordered.
The purchasing process was efficient and quick.
I am very pleased with my new Aeon LE V3. It is by far the best Ultrasaber I've had so far and I've had eight. Thanks for the immaculate product and service.
Second order, add on products (asides from second lightsaber which arrived in good condition) not on par with quality (top of hilt didn't screw thread completely, and mid grade ultra edge defect in film on inside, awaiting to hear from Marlena on this form ultrasabers
Really excited to get my own saber! These are indeed high quality crafted products. They also wrap and package with care and delivery includes confirmation so it's not just left at the door. This all rare nowadays. The company loves their products and it really shows.
I continue to shop at Ultrasabers for both the quality of their products and customer service. Other manufacturers might have comparable products and prices but Ultrasabers has unique qualities. I believe if I ever have a problem, I can easily find someone to help and they will take care of me. Their website is easy to browse and use. It simply works. The only feature I would like is the ability to edit an order in my cart. For now, I would keep the cart and ordering page in separate windows. Overall, Ultrasabers has quality, variety, ease of use, and outstanding customer service.
Quick and easy, thank you
Well made.
I bought 3 mistery boxes and had a nice surprise it!
Really happy with the shipping time, 3 days!
Thanks!
Great purchase and service
The saber looks solid ang good quality. The shipment was on time. Good job
Need improvement on the website so that there is no glitch in ordering.
Shipping takes a while but it's worth it, conversion rates from USD to AUD suck though :(
From the business
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members