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Ultra Sabers has a rating of 4.8 stars from 19,636 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
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Purchasing the Saber was sweet overall. Explanations on available options were clear and concise. At the end I had no questions, I understood what I was getting.
Received two beautiful Diamond sabers. And one even had a free switch upgrade. Which not only looks better functions quite nicely. We did not get so lucky on the mystery boxes. But we did get the colors I had hoped for. And for friends and kids just being included makes them worth the Gamble. Can't wait to buy my next saber. We will definitely be returning customers.
Very quick and informative for the options
I just received my saber today. It's excellent.
Everything was Great, will definitely buy again
Easy to navigate and easy to check out. Shipping was amazingly quick. The only issue I would say is when I got the blades out, one of the films from the mid grade blades looked dented or folded and at first it concerned me that it was the actual blade. After further inspection we saw it was the film and it wasn't much of a bother but expected a little more for paying so much. Overall, very happy with the products!
Your site is easy to navigate and any questions I had were answered without even needing to access the forum.
Immensely angry and disappointed, the Aeon V2 states on the product page that it is MHS comparable and therefore should be able to fit my Yari pike extension that I bought for it, my disappointment is immeasurable in what I've received and I demand a refund for being cheated from a false product description
Great stuff, can't wait to show off!
Thank you!
Just disappointed not to be able to just change the color of my lightsaber.
I received 2 green diodes
Great options during building process.
Great product. Fastest shipping! My kids love them, too!
Great, easy and awesome Product!
Great quality, great customer service, super fast shipping. A+++
Quick and efficient. On hand service with fast response chat whilst browsing. Can't wait to enjoy my new sabre!
First time order was in January and 4 mystery box sabers took 4 months, we didn't get lucky to have sound and also had little to no hilt/color variety, we were a little dissapointed. We decided to have another go and ordered 6 mystery box, 5 with sound. We were pleasantly surprised to have received them in 2 days all the way to Canada. We got 2 free sabers due to a promotion and were blown away by the quality of these. As for the sound sabers, they were astonishing and were able to get an emerald driver chosen one. This second experience has completely washed out the minor pains of the first order, will order again.
Worth every penny! Thank you UltraSabers!
Nice saber... will order again
Excellent feel and weight from both 'lost gray' and 'fulcrum'. Looking forward to my next purchase.
Everything was easy to use.
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.