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Ultra Sabers has a rating of 4.8 stars from 19,636 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
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Order was very easy to place. Saber was very easy to customize. Order arrived 6 days after placing order. Sabers looked great, found no issues. Very pleased with the order
Great sabers. Easy to order.
It was good.
The website is easy to use, and I found what I needed quickly. I needed to alter my order and the response was fantastic. They were able to help me immediately and correct my order. I just opened my new saber and will be back for more!
Good price, fast delivery and good quality!
Really easy to custumized the product with the option andd a really quick delivery
Easy to use and informative site, the Coupon codes for money off and free stuff was awesome! Love this site and the products offered, I got my first order lightning fast and everything is perfect and amazing! Ultrasabers is the best!
Fantastic products!
This was the third lightsaber that I ordered from Ultra Sabers; an Emerald Driver v4 Soundboard Manticore in Sentinel Yellow. It was purchased during a 25% off Flash Sale period, which was exactly the excuse I was waiting for to finally pull the trigger and buy an Emerald Saber!
The fabrication time, and delivery time were super quick, quicker than my previous two sabers (granted at least one of those two was ordered on Christmas Day, so that definitely slowed things down), and the product itself exceeded my expectations and then some! I can't wait to mess around with the Obsidian Launcher and change the blade color to whatever I want!
Very nice shopping experience!
The site is easy to navigate and theres loads of awesome options. The links to the forum for detailed info is really helpful.
I ordered my saber on July 16 and it arrived this afternoon. I am very happy with the treatment that I got. The service was very fast and the shipping was even faster since it only took 7 days to arrive. I am very happy with my product. It works perfectly well and it looks even be better than what I had expected. Of the 3 sabers that I have bought this one wins the prize. I may not be able to buy more sabers for a while. But know this you will definitely hear from me again in the future. Thanks again Ultrasabers
I ordered the Manticore saber (because I didn't want a hilt with a big rectangular piece in the middle of it) and it feels just great.
I'll know better how robust it is when I start sparing with it but, so far, it appears sturdy enough (I got the "heavy" model).
And as far as sound is concerned (because why would you want to buy one without the special effects) it sounds just great.
Besides being lost in shipping with nobody knowing where it was, it is a piece of junk out of the box. I unpacked it and it would not work. I thought it might be the batteries so I tried to remove the speaker to access them. The speaker would not come out so I tapped on the saber body and it came on, I did not depress the switch. Then I removed the blade and reinserted it and it flashed and went out. I finally got to the batteries and took them out and replaced them. It finally started working. Its a piece of junk and I will make sure all of my Star Wars fans about its quality. Its a piece of junk.
I'm impressed with the speed of delivery and very content with the product. It came exactly as I specified and included everything. Spectacular quality and service. I already want to buy another saber!
Great service. Even better Sabers.
Came quick and I can't wait to give it to my cousin for his birthday.
Very cool product. I'm glad I purchased it.
I placed the order (My second such order) and from previous experience I had expected a pretty quick turnaround, (2 weeks or so) however I didn't receive any information for 3 weeks. I reached out, and the response came quickly. Was told to expect a longer turn around time of about a month. After 5 weeks I received the info that it had shipped, and the item came in quickly. Very nice saber, very bright, and still as high end of a product as the first one I ordered.
These things are expensive, but for a massive star wars nerd like me, worth it. There are so many features it blows my mind.
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.