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Ultra Sabers has a rating of 4.8 stars from 19,636 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
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Customer service was very helpful.
My Initiate v4 is amazing for the price, but the 32" blade I decided on was a little short, perfect for flourishing however (even indoors in some areas). So, I decided to grab this 36" blade.
As usual it was a simple and painless process and when it got here, just a few short days after ordering the blade, it fit my saber like a glove. It is also noticeably heavier but entirely manageable. I can definitely tell it could withstand some decently heavy sparring/dueling.
Thanks so much, Ultra Sabers!
Awesome Company Awesome Products
I'm really enjoying learning everything about this from this company. So appreciative!
Thank you for making this so easy and so fun. Also waiting to get my Mustery box...EXCITED!
This was my first saber purchase. I ordered a mystery box saber and received a red saber. Great intro to the saber marker and now I have a better idea of what I want to get in my next saber. Thanks Ultrasabers!
As usual, Ultrasabers does a fantastic job. The hilt they sent me is perfect, just what I want for a DIY project. Unfortunately, they sent me the wrong switch, I ordered a momentary guarded switch and they sent me a latching one. But, as always, Ultrasabers' customer service is on the ball. I e-mailed them and they got back to me a few hours later. After checking their records, they saw that they sent me the wrong switch and are mailing me the correct switch. That's how you do service and how you retain customers. Outstanding, as always.
Excellent quality saber and excellent timing in delivery. I will definitely buy more in the future. Well done!
Beautiful stunt saber!
Package came in a timely manner. Great quality saber. Would buy from again
Thank you! Fast shipping!
Don't care for the high ship cost however awesome products
Ultrasabers fo life!
Amazing, every saber that I have purchased in the past 5 years have been from Ultrasabers. The best hands down. GB!
We were very pleased with the quality of the product and look forward to buying more!
Awesome service third lightsaber and I've never been disappointed
Really happy with buying my sabre. Is in really good condition and was delivered in under 2 weeks
This was my second purchase from ultrasabers. I got the $75 mystery box. It was worth the suspense of not knowing what you are going to get. I was not disappointed at all. I think my next purchase will be the $200 guaranteed sound mystery box. I really like this company and the web site is great and easy to use. Such a great product. Thank you ultrasabers team.
It's pretty good and I enjoy the lightsabers those are cool too.
The extra blade was in i ordered came in good condition. Well made. Will order more from ultrasabers
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.