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Ultra Sabers has a rating of 4.8 stars from 19,636 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
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Super fast shipping and the sabers I received are absolutely beautiful!
Very easy site to use. Good explanations.
Ordered the mystery box for my son who had no idea it was coming. Shipping got it to me before Christmas but my son knew what was sitting under the tree
Dominix hilt with guardian blue blade, which my son thought was pretty cool. He says best money spent on a lightsaber even though it wasn't his money
Buying this for my Fiance for his wedding gift!
Excellent customer service!
Would be nice to list the handle dimensions easier, or sort by dimensions.
Paid more than the price of the stunt saber and post took forever 2 weeks. I expected much faster for that price shipping.
The product is great, I'm so glad the handle has a choke point.
Now I'm gonna need to order another one with the sound
This is my 2nd mystery box and 3rd saber from Ultrasabers and am thoroughly enjoying them. Being able to use them for full-contact dueling is awesome. Shout-out to Ultrasabers for the premium sound saber in my most recent mystery box!
Fantastic service. The Saber is amazing would shop again. Many thanks
Just picked up a couple of the grab bag models, got nothing fancy.
Received my first mystery box saber from Ultrasabers! Very happy with the quality and shipping. Will be doing a video unbox and review once I have it a few days (Unboxing already done). Very happy customer so far!
Exactly what I ordered, fast delivery, can't ask for more!
Been very easy and friendly. Thank you!
Love the expanded selection, still a breeze navigating the website!
10 out of 10!
Was a smooth and satisfactory experience
Marlena Rocks!
Got my order earlier than expected, which gave me plenty of working time to finish off my fiancée's crutches and get them ready before our trip to New York.
The customer service is ALWAYS on point. Emails are answered in a timely matter and Marlena is extremely pleasant to work with. We use Ultrasaber hilts to display our blades and have never had any issues with the product. There are several extremely talented sabersmiths in the saber community that bring their individual and custom work to our community. Ultrasabers has been providing customers with an affordable and reliable product for over a decade. Thank you and keep doing what you are doing Ultrasabers. We appreciate it!
So far so good. When it arrives I will change the rating hopefully to more stars.
So it arrived and not to long after I placed the order and it was well packed.
I got the $75 mystery box. Although I got one I wouldn't have picked myself and it was one of the cheapest ones, I did the mystery box to see the quality of the product and the shipping time. Had to pay import tax my end. I'm in England. So next time I shall go for something I want as the shipping fee and import tax put the overall price up to $145. I am very happy with the quality of the Saber and I shall at some point in the future put a order in for a more expensive one.
Thank you
The only issue was the amount of choices!(which is definitely not a bad thing)
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.