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Ultra Sabers has a rating of 4.8 stars from 19,636 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
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READ BEFORE BUYING PROPHECY V3:
Very happy with purchase, shipping time, and customer support. The issue was with the cover-tec included with the Prophecy V3. Although the photos show the cover-tec to the right of the AV switch, (and I asked for such in the comments to be sure) I was informed after-the-fact that they do not have control over which side the cover-tec goes on for some models, but I could PAY for the removal and reattachment.
I requested they update the Saber's info to reflect this, to no avail.
Fortunately, (or unfortunately) the saber arrived with broken and faulty wiring--so I paid for return shipping back to Ultrasabers, and hopefully will reimburse me once the saber is fixed and sent back.
The saber came extremely fast even with the free shipping. Great quality, way better than I anticipated. Will buy again.
As always, very pleased with UltraSaber's products and shipping.
The AV switch replacement came earlier. The
Switch performed well. Installation was a breeze. The green LED module arrived too and
Installation was easy. The Lightsaber performs
Smoothly. Love that green glow.
All shipments came in early. All my emails were answered promptly. Great job Team
I was more impressed by the 2 savers I brought for my friends than the one I actually wanted. The sound was weak the blade film inside was messed up and when I emailed service I got about 2 responses then they stopped. 1 response was you have 2 different blades that's why they look different. I ordered an additional heavy blade that's just like the one in the picture and it wasn't messed up so. Thanks I guess.
I feel like a real jedi
When I first held the saber in my hand I was amazed with the quality. I ordered the saber with high expectations and not only were they met, they were exceeded. I've already ordered a second saber and certainly plan go expand my collection of quality sabers in the future.
Customer service before and after my order was the best I have seen in years. While a bit pricey and and a bit large for my young daughter's hands, I will definitely be ordering from Ulrasabers in the future.
Item was heavy grade and quality crafted. I am extremely pleased with this purchase. The only issue was with the ultra blade which was blemished with moisture in the interior. The moisture made the blade look defective. Beside the blade my purchase experience was top notch!
Great products, well made, and delivered with excellent customer service and support. Awesome saber, made from strong, durable materials with a great look and feel. Highly recommend this company!
The ultrasaber customization engine is super simple to use, and there's all the information you need at each step along the way to help you build the perfect lightsaber exactly how you want!
I emailed a question about how to determine availability, but never received a response. I changed my order and ordered 2 mystery boxes. Overall, extremely pleased with the sabers. Fast delivery and excellent quality product.
Easy to use, lots of choices to choose from. Kids ard extremely happy with their purchase. Very realistic!
Buena tiempo de respuesta y llegó lo que se había pedido
Good and excellent sabers!
Good quality merchandise.
Much quicker shipping than Saberforge. Very fun for dueling... good all around sabers for beginners to advanced mega nerds hahahaha
Great sabers and great service.
Quick and easy! Awesome saber!
Quick and easy ordering. Now to see what I'll get?
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.