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Ultra Sabers has a rating of 4.8 stars from 19,635 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
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Please send me a new belicos blade holder retention screw with the service wrench. It did not come in.
Lightsaber looks great especially the Sentinel Yellow color. I got it for a Wonder Leia in trooping with in October (im gonna be Super Luke/Luke-El alingnwitna Reywing on our side. We love DC mashups with Star Wars lol and we're all very excited.
Fantastic service before the order, at time of order and after. Always responded to my many questions very promptly. Shipping was really fast after ordering and items securely wrapped. Quality is amazing, really sturdy design would definitely recommend Ultra Saber's as the place to go.
Easy navigation. I'm very happy that the coupler that I was looking at had the saber models that it was compatible with listed in its description. It made me feel much more at ease about purchasing it.
Quick shipping, and everything I could ask for
Website is easy to manuever
Wow fast free shipping, and great products, and price, actually impressed as my first ebay order. My order might me differently then yours, but I'm very happy with mine. Thanks dude..
Impressive quality, will definitely be buying more,
Fast shipping. Very cool light saber!
Great product as usual. Many more to get.
Easy to navigate to what i want
Ultrasabers' customer service is amazing!
First-time buyer; liked the explanations of components and how to select options as well as the levels of light-saber products.
Great as always.
Great customer service and outstanding products. Only have 2 sabers but haven't been disappointed yet.
What I purchased was a plain and simple item however it was very easy to purchase and I was extremely happy with it
Orders are made easy and I love the amazon pay option
Honestly, I made the mistake of buying a saberforge saber and was not impressed with the quality at all. After ordering several ultrasabers I have to say they attention to craftsmanship and detail is amazing! Ultrasaber has won me as a loyal customer for life!
Great looking saber, just what I wanted and the delivery window was timely. Keep doing what you guys are doing!
READ BEFORE BUYING PROPHECY V3:
Very happy with purchase, shipping time, and customer support. The issue was with the cover-tec included with the Prophecy V3. Although the photos show the cover-tec to the right of the AV switch, (and I asked for such in the comments to be sure) I was informed after-the-fact that they do not have control over which side the cover-tec goes on for some models, but I could PAY for the removal and reattachment.
I requested they update the Saber's info to reflect this, to no avail.
Fortunately, (or unfortunately) the saber arrived with broken and faulty wiring--so I paid for return shipping back to Ultrasabers, and hopefully will reimburse me once the saber is fixed and sent back.
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.