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Ultra Sabers has a rating of 3.3 stars from 19,632 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
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I will repeat for sure.
No regrets, absolutely love my new Lightsaber :)
This was my 3rd Ultra Saber, and the first time I focused more on a premium hilt than just basic cosplay. I bought a Raven, which is a HUGE hilt compared to my two previous. I also went with their new 40" mid-thickness blade. This latter was a mistake: the mid-thickness is not strong enough to keep the 40" blade from flexing. The heavy blade should work fine.
I like the Raven, but it was much bigger than I'd anticipated, especially with the claws. The covertec disk was a bit loose, but I was able to do some modifications to tighten it down. This will be my new hand-and-a-half saber, and it looks great.
My biggest single complaint about Ultra Saber is the extra cost of going rechargeable without removing the batteries to charge. If Ultra Saber were to switch to all rechargeable sabers with microUSB ports, I'd replace all my sabers with the updated versions.
Purchased 2 Mystery Box Sabers from my local Convention and I couldn't be happier with them.
The website is easy to navigate and to customize your lightsaber. The Graflex CE that I received makes 8 sabers so far. Excellent craftsmanship from UltraSabers. Thank you!
Had a power outage after a rough storm recently and my saber came in reeeeal handy. My only qualm is I wish the batteries didn't rattle around so much inside the handle but it's an easy DIY fix with some hot glue and a piece of foam. However, kudos for including batteries with my saber. Overall, very happy with my purchase.
So far CS has been so helpful great exp.
Products were great, the three blade saber has a wonky hilt, wobbles a lot so I'm scared to actually use it but it still looks beautiful!
Building my saber was fun and having it is great
Speedy delivery, great product, only issue being the Hilt was slightly more jagged than usual cut my hand upon gripping, but all in all good.
Its been amazing from day one. I asked for help with a saber i hade previously. It was clashing right off the start. Marlena has been helping me with it. With out a dobt its been the best customer support experiance so fare. I was going to modify my sober. But instead it turns out ill just get it repaired, with a switch replacement. In the presses i wound up buying a new saber (for a friend) and a mystery box (witch i was thinking of selling but it looks like ill be keeping it, my better half fell in love with it). Honestly I wouldnt have picked up ether of these if customer support was bad.
I feel how you support your products after there sold says a great deal about who you are as a company. And well ill be buying from you more offtion.
Thank you all again, for your suppoert and amazing product's.
I like the sabers but for the price I paid I think I will go somewhere else for my next one
The saber is very well done and looks exactly like the picture, the only thing is that when the saber is swung it makes a small rattling noise and I can't figure out why it does that.
Your web interface was easily navigated and easy to use. The grab bag seems a bit of a hustle. It was a basic model that was about the same value as the lowest level light saber. My suggestion would be skip it and buy the one you wanted.
Very good, easy purchase
Was great!
Never disappointed dealing with Ultrasabers.
Very easy to use siteawesome thank you
I decorated and enjoyed it. Suddenly the sound stopped one day.
When I filed for repair, correspondence was early.
I think that it is the best if there are many hits of the mystery box.
It's beautiful me and my dad are huge star wars dorks. So I am absolutely satisfied with my saber. The color was perfect and the hilt is superb. The sounds are realistic and motion sounds are on point. Over all 10/10 would shop again.
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.