On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Ultra Sabers has a rating of 3.3 stars from 19,632 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
We monitor reviews for authenticity
Nice hilt, bright saber and good construction!
Great product. Fast and efficient service. Very happy with my purchase and I look forward to my next saber.
Item functioned and looked as advertised.
Choosing the different features is easy, and your descriptions of the features are extremely helpful. This is my first order with U.S. So far so good!
I made a mistake in ordering and customer service got it corrected the next day and sent me an confirmation email. I still got it within a week!
The items were great. Shipping was crazy fast!
Shipped to Canada in 2 days with the fast option. Packaged well. Amazing quality and the weight of it really makes it feel premium.
Good deals great quality sabers
Started spinning with a bo staff and later purchased a double-bladed lightsaber and it made the spinning ten times more enjoyable, really digging the red glow at night.
I had ordered the saber on sunday; it was delivered on Wednesday. I am very impressed with rapid delivery.
I think the sabers are high quality and really affordable price.
The order arrived fast and in perfect condition. Happy with the 2 random sabers
L'esperienza con ultrasabers è stata ottima; l'unica pecca, che non è attribuibile a loro è che ho dovuto pagare 65€ di diritti doganali..
Fast delivery and lightsaber is amazing!
Really great interface!
Great product. Fast delivery. Zero concerns.
This is my third saber and it won't be my last.
Excellent product, fast delivery
Best. Costumer. Service. Ever. Shipping was so fast. The saber was more than I could ever hope for. I cannot wait for my next saber. Again cannot stress how amazing the costumer service is.
The lightsaber (Chosen One and free initiate) are very well made and were a huge hit on Halloween!
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.