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Ultra Sabers has a rating of 3.3 stars from 19,632 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
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It's was good
Hard to actually rate satisfaction with the product as it's for Christmas and so far unopened, but I suspect it will be great!
The sabers look great.
Awesome experience! So many ways to customize your Saber, and love the mystery box option! Ultrasabers are the only way to go!
Lightsaber was delivered early and in good condition!
Very satisfied with the light sabers and service. The follow up is great also! They respond to questions in a timely manner!
I got a great deal. We loved the holiday sale.
Everything was excellent, but i didn't know i had to pay 30€ extra because it was retained under customs.
I've never been disappointed with Ultrasabers products or services. I tried the competition but come back to Ultrasabers again and again. Excellent sound and colors. Great options for all your saber needs. I highly recommend them.
Items came as ordered - no missing pieces
Delivered in a timely manner
Reached out to customer service and never heard back.
The product was delivered as promised and it's in perfect condition, I just wished I would have been able to get ahold of someone in customer service.
Awesome!
Easy! Ultrasaber site is easy to use. Convenient I can pay through my Amazon account
Very easy to navigate site.
Website is very user friendly. Product was high quality. Shipping was quicker than expected
Super fast shipping! Excellent quality stunt sabers.
I love the quality of the sabers. I plan on ordering more in the near future.
I wish you had more info on contact flow setups the flowarts movement is always growing and the saber i ordered will be used to perform not cosplay
I am so happy to finally order a lightsaber.
I got this as a gift for my husband to get on Christmas Day, it's a replica of darth Revan's purple saber. I think it looks amazing and I'm 100% sure my husband will love it. The shipping and everything was fast and timely! Thank you guys so much!
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.