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Ultra Sabers has a rating of 3.3 stars from 19,632 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
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I've ordered a staff with quick release coupler and I'm very satisfied
Love it. Will be ordering more.
The order arrived the day before than what was estimated, and everything was present and in working order.
Easy order and quick delivery. Very pleased
I've ordered from Ultrasabers in the past and the overall quality of their product and customer service are exemplary.
This was my first purchase and I love it! Didn't get any special hilt or anything but that's the fun of the Mystry!
This company has amazing customer service. I had a couple issues with damage during shipping and they were very quick to respond and took care of me in no time at all and were so kind and courteous throughout the whole exchange. I would 10/10 recommend this company to all my friends.
Excelent!
You guys blow me away everytime.
My order was processed very quickly and when i finally got it, it exceeded my expectations. Very happy overall
I love my new blade. It is awesome
It's such a beautiful saber the Dorrinian is. Couldn't ask for anything better. Plo Koon being my favorite Jedi this inspired hilt design was obviously a must have and will make a fine edition to any collection.
Ordering is quick and easy, as always!
All lighstabers were received as well as everything else. They came ready to go with batteries which was great. They work just fine so far and are much fun.
Ordered a double saber and absolutely love it! Got the Spectre as a gift for my girlfriend and it was soooo cool I had to get a saber (dual) for myself. Expert craftsmanship is visible in every aspect of these sabers. Obviously a company that takes pride in what they create!
Very nice organised and structurised
My son was excited when he received his ultrasaber. He used his personal funds to purchase another to make a bow staff.
Sabers looked good (I was probably a little let down when I wasn't lucky enough to get one with sounds). I contacted customer service on a few things they were quick to respond for the most part. I posted an unboxing video and contacted customer service on that but haven't heard back from them
Thanks to your website holocron's it was easy and helpfull to order. Also your interface and option durring setup help alot and made it so easy. Happy waiting to get my new sabers.
Amazing. It arrived in fairly quick time in excellent condition and quality. As a first time buyer I am very satisfied and may even buy from them again. Customer service was alooking very responsive for any questions I had! Typically replied on the same day of question or day after!
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.