On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Ultra Sabers has a rating of 3.3 stars from 19,632 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
We monitor reviews for authenticity
I ordered the "grab bag" saber so I wasn't sure what I would get. I got a really nice saber and even the color is a good choice.
Since the selections are random, I am sure that some people may not care of r the color, but the overall craftsmanship is great.
No problems yet...
A bit confusing but my fault, thank you!
I got my Sabers in; I purchased 2 for me. Expertly crafted with fine detail, fully assembled & fresh batteries included so I could activate my sabers immediately! Already sparred with my daughters & my brother. His face Lit Up while we played & his wife liked it too, so I think I'll get them sabers for an anniversary gift. We now have 4 Ultrasabers in the family.
Just ordered my second ultrasaber got the emperors hand the shopping experience was smooth and straightforward can't wait to see my saber when it arrives
Amazing products and all my questions were answered... All in all 9 out of ten. Great job guys
I absolutely love this. It's very well balance, balance point is roughly a hands width away from the end of the handle, and feels comfortable using in either a one handed saber grip or a two handed grip.
Great shopping, everything is just great! Ultrasabers' products quality is always a reliable reality!
Site was straightforward and easy to navigate. The customization process was super easy. Delivery was insanely quick considering that there was a holiday in between when I ordered and when it was received just over a week later. I live my new Ultrasaber!
Awesome saber! Love it!
As always a great experience and a excellent saber from Ultrasabers!
The service and time of the delivery were really great and the product was satisfactory
Quality products made by quality people. Awesome company!
Ana in customer service was amazing at helping me with my order.
Awesome product, Marlena provided amazing support!
I just want to say that yall are awesome. I love the two lightsabers that I bought off of y'all and I am definitely planning on buying some more.
Lightsaber was delivered on time. I like it, the quality is top, I'm your customer for a good. Cheers folks!
Got the sabers faster than expected. They were delivered 7 days after ordering them. This was my second time ordering from ultra sabers and I have nothing but positive things to say about them. Highly recommend them to anybody.
Very fun to pick out lightsaber design and easy to use website with lots of cool options
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.