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Ultra Sabers has a rating of 3.3 stars from 19,632 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
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I love shopping at Ultrasabers. Great prices, wide selection and plenty of options. I bought an empty Aeon V5 and the process couldn't have been smoother.
Great Crew and Staff!
This was my grandson's only present he wanted for Christmas. When he ordered it he was very particular as to what he wanted his perfect light saber to look like. We ordered it and within days it arrived. He is extremely happy and practices Jedi moves daily with it. The sounds it makes are just like the ones I hear in the movies. Thank you for making an 11 year old amazingly happy!
I ordered a double blade phantom v4. It exceeds my expectations, so professional and gorgeous looking! The shop is user friendly, all sabers described very well. It's important to know exactly what you are going to receive and there are forum articles and youtube videos regarding every feature or option. I did not contact customer service. The parcel arrived in 20 days to northern Israel.
In averall, Wow, that's so cool!
Nice flow and explanations during the 7 steps.
Good service. Very nice saber
I like the way the website works, and love the quality of the sabers
Great product, thanks.
Excellent service, fast delivery! Very pleased:-)
Never have had any problems.
I bought a battery charger and an extra set of Li ion batteries for the saber i gave my son for christmas which was a mystery box that didn't include a charger. The batteries were already charged so he could immediately enjoy his saber again while the old batteries charged.
I was worried that the orange wouldn't show up as orange at first, as I'd seena number of reviews with this, but I was rewarded with a quality product that looks exactly like I expected it to look. There are a few things I wish were standard, like a belt clip, and a plug, also, sound would've been great, but, I got what I wanted, so, no complaints!
The saber shipped incredibly fast; I live in Alaska and got it three days after I ordered. Normally when I buy things online it takes weeks to get here. The saber was in fantastic condition, and has remained that way. It looks great, feels great, and is very fun to duel with. I highly recommend Ultrasabers.
Ordering was easy and descriptive (when using the accompanying YouTube videos) Availability was plainly listed, including any lead times.
The only issue I truly had was the lack of information concerning the giveaway I entered into. There was nothing in the descriptor that stated that my order would be held back until the completion of the giveaway. Because of this I received my order 3 weeks later than I had initially anticipated.
GREAT!
This only being my second order, but it was a large order of two saber staffs two 75$ mystery sabers and two 200$ mystery sabers. All sabers are fine crafted as I was expecting. No complaints on anything. They arrived quickly before expected time.
Fantastic customer service - I had a small window for delivery and I asked if they could delay their otherwise super efficient delivery service, which they did! They even contacted me as I forgot to purchase batteries and they wanted to double-check if it was intentional! Their swift and responsive communications made me feel very comfortable purchasing from them especially as an overseas buyer. Thank youuu!
Great website and customer service! Thanks!
I purchased the mystery box for my first buy and was given a great selection. This was a gift for a friend and they absolutely love it. I will definitely buy from ultrasabers again.
Really quick delivery (especially since i live in Australia) and really well made product. I will never buy lightsabers anywhere else.
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.