On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Ultra Sabers has a rating of 3.3 stars from 19,632 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
We monitor reviews for authenticity
Easily explained and equally easy to use! Thx!
I received my saber in good hands, although the first time I received it the soundboard was broken there was no sound and I had to resend it back and had soundboard fixed back and shape.
Hands down the best sabers on the market. The customer service is through the roof. If you want a sturdy and bright saber this is the place to get it.
The lightsaber came out great. For my mystery box, I got a $65 saber W/an AV switch, which made it worth $80. I love it!
Fast shipping and great product.
I was happy with my purchase and will buy another one soon.
This is my second saber and not disappointed. Price and quality can't be beat for a nice budget friendly high quality saber.
I'm really happy with the lightsaber and I might recommend one later
Itz good
Quick and easy to pay with Amazon Pay
Delivery was on time and expected, all my friends had sabers so I of course had to get my own. I ended up getting the DARK SENTENIAL V4 STAFF with a quick coupler and would be hard pressed to say on how to improve it. The quality and durability is amazing, you definitely get what you pay for.However I should warn against fighting like fencers, as the hilt will often scratch and cause imperfections on your opponents blade. Nevertheless, I WILL be buying again in the future, maybe a Darth Maul build, who knows. HIGHLY RECOMMEND.
My first order was a Christmas gift to my husband. He loved it so much, we've ordered 2 more since! The blade itself is heavy duty (my husband and kids play around with them a lot) and very bright! I love all the available options and how easy it is to order. The turnover after ordering my first mystery box was really impressive as it was within 24 hours of ordering!
I'm happy with my all my orders from Ultra Sabers and can't wait to order another one to keep building my husband's collection!
Great service and mobile layout, customer service went smoothly. Thank you for the saber!
Oh boy, I can't wait!
My order arrived much sooner than I expected and in very good and secure packaging
Well done ultrasabers.com
Worked great and very prompt service.
Aside from the product itself, which continues to delight and surprise all to whom it is shown, the communication and customer care/assistance was top-notch.
An absolute pleasure to do business with.
Love my ultrasaber!
The build configuration was easy to read and understand. It included a lot of information as well as even helpful suggestions about some combinations. Great site and love the selections!
QUICK AND EASY!
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.