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Ultra Sabers Reviews Summary
Ultra Sabers has a rating of 3.3 stars from 19,632 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 144th among Toys Store sites.
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In general the experience was good, sometimes the webpage was to overcharged and difficult to find what I was looking for, also delivery prices for Europe are high, the quality of the product is really nice, could buy more from the store but the shipment makes think twice,
I got mt products without any issues.
The service was great. It is easy to get exactly what you want out of a light saber. It took a little longer than I expected to process the order, but over all I was satisfied.
US has always been helpful and timely with all their products. Quality is great and cost is spot on!
Web site is easy to use,as always shipping was fast, products are great and customer service was awesome
Amazing! Easy to navigate through! So many options, and accessories. Its exciting every time I jump on UltraSabers :D
Bought 2 of the random packs. Very satisfied with what I got.
Great product. Highly recommended.
I appreciate the descriptions for each stage.
Ultrasabers is a great company to buy from. Good products and service.
Good product with exciting feeling of anticipation. I didn't get sound but I wasn't really expecting it. That was funny.
We love our custom saber!
Great customer service! Excellent quality, not poorly made at all. Feels like an actual lightsaber. Delivery took less than a week. Awesome experience shopping with them for the first time.
Ill keep shopping through Ultrasabers.com til I cant think of any custom sabers to get.
Para quem é um guerreiro iniciante, a opção do sabre express foi ótima!
It was fast and easy to buy the saber while the delivery of the saber was amazingly fast. The saber itself was awesome!
I ordered 4 sabers from Ultrasabers for my daughter's birthday (2 of these were "free" stuntsabers that we received by placing an order exceeding $600). 2 of the 4 sabers arrived non-functional, which we didn't realize until my daughter opened her birthday present. She was so excited when she opened her present and saw her "REAL LIGHTSABERS!" But her excitement was quickly replaced with disappointment when she realized that 50% of them were non-functional.
One stuntsaber arrived with the blade tip detached and floating around loose in the packaging. This problem was annoying, but not a big deal. I bought superglue at the hardware store and repaired it at home.
The other saber (a Manticore) arrived having problems with 'flash on clash' and with the motion sensor. Soon after, it stopped working entirely.
Initially, Ultrasabers customer service seemed friendly and responsive, but when it came time to actually fix the problem they stopped communicating entirely. I've returned the Manticore as they directed, but haven't heard anything since then and they won't reply to email. There seems to be a major quality control problem at Ultrasabers right now, which is unfortunately accompanied by poor (non-existent?) customer service.
Great product, received a $75 mystery box saber with sound and rechargeable batteries. Delivery time was sooner than expected delivery.
Okay.
From the business
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members